UX Researcher - East Coast Australia at Secure Code Warrior

Design, Full-Time, Sydney sydney design full-time
Posted a month ago

Secure Code Warrior is the secure coding company.

Secure Code Warrior makes secure coding a positive and engaging experience for developers as they increase their skills. We guide each coder along their own preferred learning pathway so that security-skilled developers become the everyday superheroes of our connected world.

We succeed through a human approach that uncovers the secure developer inside of every coder - helping development teams ship quality code faster, so they can focus on creating amazing, safe software for our world.

Before we get into the details of the role. We want to highlight our employee benefits and how important a healthy work-life balance is to us. Our offering includes but is not limited to:

- Flexible Work Schedule
- Unlimited Paid Time Off
- Equity/Share Options
- Remote/ Optional Hybrid (Office space available in some locations)
- 12 Weeks Gender Neutral Parental Leave

US Employees
- Fully Paid Health, Vision, and Dental for Employees and Dependants
- 401k w/ Match

Do you love data? Are you a passionate researcher eager to collaborate closely with engineers, product managers, and fellow designers?

Come design your future at Secure Code Warrior! You will be key in establishing the design culture and creating data driven design experiences in a growing organization moving quickly from a startup into a scale up. We are building a high quality, high performing global design team and are currently seeking an experienced UX Researcher to attach to our Portland, Oregon or East Coast Australia offices. While this position could also be conducted remotely, it will support global, cross-functional teams in APAC, the United States and EMEA. Our ideal candidate will guide and inspire others by uncovering meaningful human-centered insights to drive great design and innovation for our product teams. 

Your work will be vital to how we understand the needs of our customers, and internal operations that effectively address our users’ key problems. As a UX researcher you will need to execute a range of formative and iterative research methods impacting both product direction and product design. In addition, we are seeking individuals who are curious, driven, methodical, effective communicators.

This position can be based remotely on the East Coast of Australia or if you are in Sydney - head into our uber cool Chippendale office at your leisure!

What will you be doing?

  • Develop and roll-out a UX research program. 
  • Identify and execute research based on analysis of existing product designs, business needs, project goals, and risks.
  • Continuously gather knowledge about customers through various channels (e.g. shadowing operations teams, customer interviews/feedback.)
  • Design and conduct remote user research studies, including surveys, in-depth interviews, and concept/prototype testing.
  • Analyze, synthesize and present findings to all stakeholders with clarity and agility using a combination of various user feedback and research tools and your own methodologies.
  • Communicate findings and opportunities in clear, concise, and compelling ways to stakeholders.
  • Foster collaboration with designers, product managers, marketers, and operations to translate. insights into actionable recommendations that inform execution.
  • Contributing to the creation and optimization of a sustainable experience that leads to long-term, engaged users.
  • Measuring KPIs and ensuring product alignment across the organization.
  • We would be delighted to hire someone who has

  • 3+ years of hands-on experience designing and executing research on digital platforms including web, desktop, and mobile. We expect to hear stories of how your research influenced product roadmaps and informed design decisions.
  • Solid understanding of best practices for conducting research (qualitative and quantitative) in user experience, product design, or technology contexts. Bonus points if you have done this remotely in the past.
  • A portfolio of written project plans and results presentations that demonstrate the use of a variety of research methodologies to successfully contribute solutions to solve complex problems.
  • Strong analytical and synthesis skills with a proven ability to turn research results into product insights.
  • Strong understanding of statistical concepts and how to apply them in the context of user experience research.
  • Self-motivated and execution-oriented. Ability to execute at a high level of quality in a fast-paced, complex environment.
  • Ability to create compelling presentations and confidently convey insights through storytelling.
  • Strong written and verbal communication skills with the ability to influence a range of audiences.
  • Ability to work independently and take initiative to solve problems.
  • Experience and expertise conducting remote research.
  • An interest in working with teams and individuals based in offices in the United States, Australia and EMEA, as well as other remote locations, and an ability and interest to collaborate with those in other time zones.
  • Why Work at Secure Code Warrior

    You're joining us at an exciting stage in our journey, and are key to our future success. You’ll have the opportunity to create impact, deliver on your ideas, and use your spark; experience and expertise to help us live long and prosper.
    Warriors have full flexibility. We appreciate that you’ll do your best work when you’re rested and energized. With our business operating globally, there’s no 9-5 grind at Secure Code Warrior. You’re encouraged to work the days, times and in the way that suits your best. We also offer generous leave and work from home options so you can make work work for you.  
    We’re a tight-knit team that values humility, diversity, giving back to the community and to each other. Giving back is key to being a Warrior, and we do what we can to make the world a little bit brighter as we work to make it more secure. 

    Diversity. Inclusion. They’re more than just words for us. They’re the hard-and-fast principles guiding how we build our teams, cultivate leaders and create a company where every single person feels safe and celebrated. We have a global, multicultural following—we want to reflect that inside our walls and ensure people come as they are, we like it that way!

    Sound like a good fit? Apply Now

    We are a 2022 Circle Back Initiative Employer and commit to responding and providing feedback to every applicant.

    Secure Code Warrior is an equal opportunities employer and we proudly celebrate and support diversity. We are committed to creating an inclusive environment for all candidates and employees.