Senior Product Manager - Ecommerce at Finder

Product Management, Sydney sydney product
Posted 1 months ago

About Finder:

Global success requires a like-minded community of people working together. Our team of energetic, savvy and passionate Finders is committed to guiding our audience through complex decisions. Every day, we help people save money, get better rewards and learn something new.

Finder is equally committed to helping our team grow, thrive and remain inspired to learn.

We have expanded around the globe and our crew of 400+ is now operating in offices across Sydney, London, New York, Toronto, Auckland, Manila and Wroclaw. Finder continues to forge a global presence with a vision to become the world’s go-to destination for comparing – helping people to find better.

Achieving our mission of changing the way the world makes decisions requires a diverse mix of creative, passionate and innovative people. We are committed to being an equal opportunity employer and continually striving to create a diverse and inclusive environment where all of our people feel a sense of belonging and can bring their authentic selves to work.

Role Overview:

This is a strategically important and very high profile role at Finder. You will be working closely with Finder’s co-founders and CEOs, the Chief Product & Technology Officer and Finder’s Product and Engineering leadership teams. You will have a significant impact on Finder’s strategy and growth.  

You will own the vision, strategy, and roadmap for the Finder Ecommerce, a B2B and B2B2C eCommerce platform. You will be a rallying for the scrum teams delivering the roadmap, setting goals and delivering go-lives that drive partner sign-ups, partner engagement along with  customer engagement and sales. 

You will work closely with our customers, clients, publishers, editorial staff, marketers, data scientists and software engineers in order to achieve this. You will be expected to grow a deep understanding of Finder’s unique capabilities and how they can be collided to execute on new strategic opportunities. 

You excel at delivering products that drive a commercially focussed but solidly engineered outcome from inception through to go-live including launch, operation and execution. You are an inspiration and mentor for those who seek to work at Finder, a living embodiment of our cultural values and principals. 

The expectations for success of this role are very high, and your influence must be felt across Finder and the globe. This responsibility will also come with great rewards, as well as investment in coaching and mentoring from Finder’s inspirational and successful leaders.

You will be an exemplar champion of finder's core values of 'empowering people' to take action, a 'go live' bias towards action, 'be straight up' approach to open communication and 'master your craft' which is all about continuous curiosity and learning.

Main Responsibilities:

  • Working with stakeholders to develop and deliver a product strategy for the Finder Ecommerce - in particular across Australia, the US and UK.
  • Deliver products and features that improve marketplace activity, marketplace contributors, service providers and marketplace revenue
  • Coordinate and prioritise product opportunities with global company leaders, country leaders, publishing and marketing teams.
  • Through Finder’s data analytics and data science capabilities, grow and nurture a deep understanding of our marketplace’s members and providers to the point where you are their champion, identifying and removing friction points as well as developing valuable new products and features for them. 
  • Own Finder’s marketplace experimentation strategy and framework, running tests to prove/disprove hypothesis and continuously adding commercially valuable information to our knowledge base. 
  • Extreme entrepreneurship and commercial acumen, leading the development of data driven business cases and business models for new investments 
  • Embody, demonstrate and reinforce our company values.
  • Subject matter and domain expertise on finder product and engineering principles and execution
  • Travel internationally if required.

Essential Requirements of the Role:

  • Demonstrable experience in managing product across web and app platforms
  • Experience in a B2C marketplace and/or B2B2C services environment 
  • Demonstrable success in improving acquisition funnel metrics, growing active providers and customers and maximising customer lifetime value (revenue) through product improvement. 
  • Good understanding of tax, shipping, logistics 
  • Marketing and analytics platforms such as Segment, Iterable, Amplitude, Google Analytics, BigQuery, Datastudio,  or Snowplow. 
  • Viral or referral marketing experience.
  • Experience managing the entire product development lifecycle, including ideas, mockups, testing, delivery and on-going tracking.
  • Strong wireframing techniques, preferably with a simple tool.
  • Strong understanding of user science and empathy, with the ability to turn insights into action.
  • Experimentation, including the design of effective split tests to prove or disprove your hypothesis.
  • A strong bias for action and hunger to see your work live, coupled with inspirational product leadership and solid relationship building skills. 
  • An understanding of how UX and UI fit into the product development lifecycle
  • Commercial modelling along with demonstrable expertise in defining and achieving commercial growth targets.
  • Keen eye for detail matched with an innovative, creative mind and excellent communication skills.

Nice to have

  • An understanding of financial services comparison.
  • An understanding of personal finance managers (PFM).
  • An understanding of product comparison 
  • An understanding of marketplace compliance and regulation requirements.
  • Excellence in product design.
  • Expertise in Agile development methodologies.
  • Demonstrable People leadership experience .
  • Knowledge of web publishing businesses and content management systems (e.g. WordPress).
  • Experience working with high traffic, high volume websites.
  • Product marketing or brand management experience. 

Application process:

If this sounds like the kind of opportunity you've been looking for, select the 'Apply Now' button below to submit your cover letter and resume. Use your cover letter to introduce us to you; we want to know who you are, what you've worked on and why you think you'd be a great addition to the team.

Finder is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

Please note currently Finder is operating in a work from home mode.