Community Executive at Tribe

Sydney sydney full-time
Posted 9 days ago

About the job

TRIBE is revolutionizing branded content creation and influencer marketing across the globe. 

Since launching 5 years ago in Australia, TRIBE’s traction and growth has been nothing short of impressive. With $13M in VC funding and working with over 8,000 brands and 80,000 Creators, our revolutionary platform is expanding throughout Australia, UK and the US. TRIBE is a SaaS enabled marketplace, where brands can easily find, brief, and license influencer content. Founded by digital content expert and Australian TV/Radio personality Jules Lund, TRIBE is made up of an amazing team of 60 in 5 offices across the globe. 

TRIBE one of the most exciting start-ups to come into the market, truly disrupting the way marketers produce and distribute branded content.

We are looking for our next talented superstar to join our team. The Community Executive role will be based in Australia, acting as an integral member of our Growth and Community team. This role is focused on supporting growth and engagement of a large and active community of micro-influencers who cooperate with brands on TRIBE’s marketplace platform, creating user generated content and amplifying it through their own channels.

You are an individual who breathes all things digital, social media marketing, content marketing, data analytics, and are passionate about influencer marketing. You have a proven track record in working with marketing and customer success teams to generate high engagement among passionate digital influencers.

We are open to considering applicants throughout Melbourne and Sydney as we are a predominantly remote team.

Here’s what a day in the life of the Community Executive might look like:

  • Own execution and implementation of our community management strategies for our global community of creators
  • Support content marketing and social media marketing projects and campaigns from conception to defining objectives, execution, tracking, and reporting
  • Manage day-to-day multi-channel engagement across social media, email, push notifications etc. to activate influencers to submit to brands’ campaigns on TRIBE
  • Drive execution of creator education activities on social media by creating videos and posts highlighting best practices etc.
  • Provide weekly reporting based on social listening, including sentiment analysis, community trends, and insights
  • Find creative solutions to creators’ problems coming through our earned and owned channels
  • Support execution of TRIBE’s creator ambassador programme 
  • Monitor, analyze, and report on KPIs to ensure marketing initiatives are driving community growth and engagement
  • Partner with Customer Success and Marketplace Support to streamline execution of campaigns on TRIBE’s marketplace
  • Champion metrics-driven analysis and decision-making throughout the organization
  • Think strategically, analytically, and creatively about new ways to reach micro influencers and every-day creators

There’s a couple of things we need you to confirm that you’ve got in your toolkit before hitting send on your application:

  • 1-2 years of startup/scale up experience with proven track record in building a thriving community
  • Experience working as influencers/creators on social media
  • Solid experience with social media marketing, content marketing, stakeholder management, project management
  • Thorough understanding of influencer marketing and social media marketing
  • Very data driven mindset
  • Experienced in LEAN environments, knowledge of scrum and/or kanban
  • Past experience with Hootsuite or other social media management tool is a plus
  • (Must be willing to work remotely)

If everything you’ve read so far makes this role sound like your perfect next step in your career, please - get in touch! TRIBE is made up of a team of dynamic, energised and passionate people. Make sure you let us know what your unique skills and perspectives are that will further enrich our team and the way we do things. We are committed to building an inclusive workforce where everyone has the chance to bring their full self to work each day.

We predominantly work remotely, and our teams are interconnected globally. Our teams are primarily located in Melbourne, Sydney, London, New York and Manila - but we’re expanding our footprint regularly as we embrace the world of remote work. (#2020silverlining). 

We’ll have you set up for success to work remotely, give you access to ongoing learning opportunities, and importantly ensure that your time at TRIBE is a memorable one. 

Please no calls from recruiters at this time.