Business Development Specialist, SMB at Zip Co

SMB, Permanent, Sydney sydney sales
Description
Posted a month ago

We are Zip, a rapidly expanding global fintech headquartered out of Sydney, Australia with a growing presence focused in the US and UK markets.

We're here to simplify how the world pays for what they need by connecting merchants with consumers and offering them fair and seamless payment solutions, everywhere. We’re also the brains behind Pocketbook, which helps almost a million Aussies take control of their money and improve their financial wellbeing.

Our values are at the heart of everything we do. They form our Mamba mentality - how we’re better than yesterday, and are used to create game-changing experiences for our customers and our people.

We’re on a mission to be the first payment choice, everywhere and every day. To help drive this growth, we’re looking for a SMB Account Executive to join our team. 

As an Account Executive in our SMB Sales team, you will be on the front-lines of a fast-growing ecommerce payments business - talking commerce and payments with business owners and executives in small to medium sized businesses. 

You should possess a “no fear” outbound calling mentality, excellent email drafting skills, and a genuine desire to support and enable Australia’s small business community. You should have the ability to create opportunities and close them. Importantly, you should be comfortable with, or quick to learn, the user interfaces of software programs (like Salesforce CRM) that support you in ramping and maintaining your pipeline.

Account Executives are responsible for outbound prospecting, lead generation, pipeline management, and closing sales with small and medium sized businesses. you will use personalised efforts to authentically connect with potential customers, spark curiosity, and close opportunities.

The role

  • Use cold outreach strategies to develop new leads and opportunities with prospective businesses
  • Develop and maintain a high-volume sales pipeline
  • Maintain accurate sales and onboarding processes through Salesforce CRM 
  • Meet individual and team deadlines, KPIs, and targets
  • Close new accounts ensuring new merchants are transacting
  • The Soul

  • At least 2 years of solution selling or high-volume customer service roles with a digital product
  • Demonstrated track record of meeting and exceeding KPIs and sales targets
  • Excellent communication skills
  • Exceptional relationship building skills and ability to build relationships with C-level decision makers in the retail vertical 
  • Excellent organisational and time management skills
  • Self-motivated, competitive individual with the ability to work fast and smart
  • Proactive and curious with a love for finding solutions to customer problems
  • Understanding of analytical and quantitative levers used by merchants
  • Experience in the payments/eCommerce space is a plus!



  • We’re looking for someone who always finds new boundaries to cross - a future Zipster who will obsess over excellence and make constant improvements for our customers. We’ve removed the red tape here to get things done quickly, so if you see a problem, own the solution. You've gotta hustle at Zip!

    If you only meet some of the requirements for this role, that's okay. We value a diverse range of backgrounds and ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you.

    We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else.

    Benefits @ Zip

    -  Flexible working culture
    -  Share incentive programs
    -  Generous paid parental leave
    -  Birthday and wellness leave
    -  Epic offices with a casual dress code
    -  Fun team with high-growth hustle
    -  Free breakfast and weekly lunches
    -  Heaps of social events

    Join us on our mission to be the first payment choice, everywhere and every day.