Sales Associate at Moula

Sales, Melbourne melbourne sales
Posted 8 days ago

Founded in 2013, Moula is an Australian fintech dedicated to backing good business. Providing business finance solutions across lending and payments, we empower businesses to access capital without using assets. We've developed a unique platform that will analyse a business' data, making the process simple, fast and friendly. With our ‘heads and hearts’ approach, we’re focused on combining data, automation and tech, with a personal, human experience.

As we continue to scale, we’re creating exciting opportunities. Come and join our super talented team and find out why we were recognised as a LinkedIn Top Startup (2019).

This full-time role would best suit an experienced sales consultant or applicants with exposure working in the asset finance or business lending environment.

As part of our sales team, you will enjoy providing expert assistance at all stages of the loan cycle, from the initial sales enquiry to approval right through to settlement of the loan.

This position will utilise your sales and business retention skills to get a win/win situation for our clients our broker network and Moula Business Development Managers.
This role challenges the status quo, in pursuit of the fastest and ideal outcome for our clients and broker network.

About You

You will have proven experience in a direct/phone sales. You will be able to demonstrate   a successful track record and be passionate in sales outcomes.

You thrive in fast paced environments and seek enjoyment in learning new things and adapting as the business grows.

Attention to detail is a must and your hunger to seek the fastest and most favourable outcome for your clients and stakeholders is your primitive driver. Ideally you will be energetic, self-motivated and hungry to develop your career here at Moula.

Key Responsibilities

  • Managing inbound enquiries for new business and servicing our existing clients.
  • Efficient processing of loan applications within company policy.
  • Making follow up calls to our brokers/BDM’s and clients to achieve the fastest outcome possible.
  • Build on existing relationships with our broker network to foster future referrals for the growth of the business.
  • Review credit decisions/outcomes always seeking enhancements.
  • Have a thorough knowledge of our internal credit policies and be able to articulate clearly and simply to all stakeholders.
  • Achieving relevant individual KPI’s (sales performance metrics)
  • Maintaining strong data hygiene through CRM management (Salesforce)
  • Manage applications across all sales channels of the business.
  • Acting as the main interface between the client/broker and credit to ensure an optimal level of service is provided at all times.

What you will bring

  • Proven experience in direct/phone sales with a successful track record is a must.
  • Challenge the status quo – Look for ways to get things done.
  • Strong communication and rapport building skills
  • Ability to multitask, handle pressure and meet deadlines/sales KPI’s
  • Excellent follow up and CRM discipline
  • Working knowledge of PC applications (Word, Excel, CRM, Web based applications and Google Suite)
  • Eager to learn new products and processes.

We don’t know it all. We’re not looking for someone who does. But you’ll need to be prepared to roll your sleeves up, be curious, and keep pushing until you’ve found the boundary. We don’t believe in perfect, but we do believe in testing, learning, and asking more questions than any of us had thought of to start with.

We’re a quirky bunch, we love a good laugh, and we’re not afraid to face a challenge head on. No two of us are alike, so to fit in, you’ll need a good dose of different.