High Value Account Manager at Swyftx

Full-Time, Sydney, AU sydney full-time
Posted a month ago

Swyftx is an innovative fin-tech scaleup, rapidly building a name for itself as Australia’s most feature-rich and best-priced digital currency exchange. With over 350,000 users and growing fast, we are building an exceptional team to support this fantastic growth. We’re putting our people’s values, and our customer’s experience first, with our sights set on becoming Australia’s largest cryptocurrency trading platform and next billion-dollar success story.

Our platform is evolving continuously, and we work hard to uphold our high standards for new and improved features. To support our growth, Swyftx is looking to expand in Sydney and is searching for a results orientated High Value Account Manager who is passionate about building strong, genuine relationships with their clients.

About the opportunity

As a High Value Account Manager with Swyftx, you will build and nurture relationships with your portfolio of high value account clients. You will understand your clients' needs and will be able to advise them on how they can leverage our platform to achieve their objectives and long-term goals. Please note that this role will commence remotely, however we will be looking to open a Sydney office in the new year.

What you’ll do

  • Build relationships with your client portfolio and establish a level of influence that contributes to the growth of Swyftx
  • Develop strategies to effectively manage your portfolio in an effective way that promotes high sales volumes while maintaining a customer first focus
  • Partner with Customer Support to ensure all customer issues are effectively resolved
  • Adhere to the KPI’s and ensure a consistent client experience across your portfolio
  • Accurate and timely completion of all administration tasks and capturing of in-field activity within the HubSpot CRM system

About you

  • Prior experience working in a similar Account Management role
  • Excellent communication, organisational and time management skills
  • The ability to effectively persuade, negotiate and influence
  • Self-motivated, energetic and customer focused
  • Experience in financial services or the cryptocurrency space is highly desirable

Life at Swyftx

You will experience first-hand what it means to say “I did that” as you watch your ideas and visions become a reality, impacting thousands of people every day. We are a culture that values learning and training, career growth and setting our people up for success.

Some of our perks and benefits include:

  • Unlimited fee-free trading
  • Career growth, training, mentorship, and development opportunities
  • A social, vibrant and friendly culture
  • Remote and flexible working arrangements
  • Competitive salary and bonus opportunities

At Swyftx we are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics that our people possess, and we are committed to providing a working environment where everyone is included and treated with respect.

Interested? Please the 'Apply Now' button and we look forward to hearing from you.

You will have the rights to legally work in Australia, sponsorship options are not available for this role. We have an internal Talent Acquisition function, and therefore are not accepting approaches from recruitment agencies.