Senior Product Analyst, Performance Analytics at Atlassian

Analytics & Data Science, Full Time, Sydney, Australia sydney product analytics full-time
Posted 1 months ago

Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

Does the challenge of scaling a fast-growing company by empowering it with data, reporting and analytical insight excite you? Using your business instincts, technical expertise and creativity, you will support a market-leading product, from analysis through to action. If you love finding patterns amidst large volumes of data, making quick decisions, and aren’t afraid of being wrong, this could be a great fit!

You have a passion for delivering analysis leading to product insights. You develop strong and trusted relationships with product & platform teams and use your communication skills to change the way your partners approach problems, and influence team roadmaps. You are passionate about driving your learning and growth in a dynamic, fast-paced environment.

Due to recent growth in our customer base minimising infrastructure costs has become a major priority. In this role you will use data & analytics to solve the ever-shifting equation for how to deliver our compute & read-heavy applications in a cost effective manner. Your insights will help our teams build green-fields backend systems designed to collect activity/observability information for our customers in order to build automations that intelligently balance our system load in a cost effective way.

On your first day, we expect you to have:

  • Extensive experience in analytics, statistics or closely related fields
  • Expertise in SQL and proficiency in another data programming language (Python, R, etc.).
  • Experience in data visualisation and data transformation.
  • Experience in statistical methods such as significance testing.
  • Ability to translate insights into decisions and actions that have a direct business impact.
  • Experience prioritising your time wisely against multiple competing projects and requests.
  • Mature sense of accountability, self-drive, and the ability to function independently.
  • A deep desire to learn and have an impact on our business.
  • Undergraduate in a technical area.
  • It’s great, but not required, if you have:

  • Experience in both enterprise (or B2B) as well as consumer (or B2C) environments.
  • Good understanding of RDS and EC2 infrastructure or other modern cloud hosting infrastructure.
  • Understanding of database administration.
  • More about the Customer Analytics Team

    The Customer Analytics team at Atlassian is tasked to drive insights about our customers throughout their lifecycle with Atlassian. From customer health to product performance health, understanding movements of our customer across platforms, utilisation of our products; we empower our leaders with data and insights that they can use to make impactful decision. Our team partners very closely with other analytics team within Atlassian to maintain a high bar of delivering meaningful insights, and we love to have fun along the way. 

    More about our benefits

    Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

    More about Atlassian

    Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

    Additional Information

    We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

    Atlassian is committed to providing reasonable accommodations to all individuals participating in the application and interview process, and while performing job functions. Please note that you will have the opportunity to request accommodations at each stage of the assessment process. To request accommodations before scheduling an interview, please reach out to [email protected] and someone will follow up shortly.

    All your information will be kept confidential according to EEO guidelines.

    Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.