Martech Project Manager at Safety Culture

Martec & Innovation, Full-time Permanent, Sydney sydney full-time
Posted 17 days ago

SafetyCulture is an Australian-based, international tech scale-up. We create SaaS solutions that empower front line workers to drive operational excellence and take ownership of their safety and wellbeing.

iAuditor was launched in 2012 to solve a global problem. Reduce workplace injuries and help frontline workers get home safely to their families. Fast forward 7 years, and we have hundreds of thousands of workers in over 150 countries using our platform, conducting millions of inspections every month. We’re excited to have a largely untapped global market and ambitious goals to reach 100 million workers. We’re looking for talented and mission-driven people to drive that growth.

A unique and exciting opportunity has arisen for a Martech Project Manager to join our Marketing team.

As our Martech Project Manager you be responsible for the performance, stability and outcomes of the SafetyCulture marketing technology stack, in particular MadKudu, Marketo, Braze, Zoominfo and Segment. Working closely with our Marketing, Product and Go to Market teams, you'll ensure the stability and continuous improvement of processes powered by marketing technology including lead flows, enrichment and providing intelligence to teams. Working in partnership with your stakeholders, you will drive key projects, using your technical experience to ensure correct solution design while leveraging your project management skills to reach successful outcomes for the business.

Primary Responsibilities include

  • Optimisation of our marketing technology stack and the related workflows and processes, ensuring our existing processes are well-supported, and that we are building for the future
  • Deliver full integration with Salesforce to ensure full embedding of Martech powered processes
  • Obsess over data model architecture, normalisation, and cleanliness as it relates to the marketing/sales tech stackCreate and deliver a data strategy, including security, enrichment and quality, in collaboration with our internal analytics teamUnderstand the customer journey, lead flows and routing through our systems and maintain the buildout, enrichment, and assignment of our leads database
  • Evolve our attribution model to optimise marketing top-of-funnel investment
  • Manage complex Martech projects end-to-end, from requirements gathering to delivery
  • Release functionality to drive continuous improvement and reduce risk in the technology stack
  • Manage change driven by new marketing technology rollouts and updates, including stakeholder engagement
  • Support cross-functional teams to adopt key platforms’ releases and enhancements
  • Collaborate with cross-functional teams - product, business systems, sales operations, customer success, internal analytics - to realise full value of Martech tools
  • Enable marketing team to operate beyond best practice, using our Martech tools to solve problems and find new ways to grow MAU and revenue
  • Develop and maintain solution and specification documentationManage vendors including performance, feedback and SLA adherence
  • What Can I Bring?

  • Experience with tools in the SafetyCulture marketing technology stack (Marketo, Braze, ZoomInfo, Segment, MadKudu)
  • Experience with customer data platforms like SegmentDeep understanding of data models and architectures
  • A proven, hands-on team member with the ability to work through highly matrixed and complex organisations and to communicate clearly across multiple teams and areas of expertise
  • Strong understanding of Marketing technology landscape, measurement, and attribution approaches and technologies like FullCircle, Drift, LeanData, Unbounce, and more
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation, including Executive and C-levelProven ability to multitask, while maintaining sharp attention to detail
  • Strong verbal and written communication skills
  • Why SafetyCulture?

  • Access to professional and personal training and development opportunities
  • Voted Australia's 4th Best Place to Work
  • Lunch & Learns
  • Equity with high growth potential, and a competitive salary
  • In-house Chef team serving up daily breakfast, lunch and daily snacks catering to all dietary requirements.
  • Wellbeing initiatives such as subsidised fitness programs, EAP services and a generous Parental Leave policy
  • Quarterly celebrations and team events, including the annual Shippit offsite.
  • We have HUGE ambitions. We aren’t scared to aim for tens of millions of users by 2025
  • The Company

    SafetyCulture is a customer and product-driven company with an ambitious mission: empower front line workers to drive operational excellence and take ownership of their safety and wellbeing. The company started in Townsville, our HQ is in Sydney, and we have offices in Kansas City, Manchester and Manila.

    Our first product, iAuditor, is a mobile platform that helps teams around the world carry out inspections and spot issues quickly and easily. The knock-on effects are huge: by surfacing exactly what matters, people in teams can act to improve their business, raising their game, again and again. From boutique hotels to space exploration companies, millions are discovering the positive impact iAuditor can have on their teams and performance every day. Today there are more than 25,000 companies that pay for our products, carrying out millions of inspections per month.

    This is an exciting time in SafetyCulture’s history. We now roughly 400 mission-obsessed people driving outcomes for our customers. We have a strong senior leadership team with experience taking start-ups through the critical scale-up phase. We’ve raised more than $150 million in funding, which will be used to evolve the product into an alerts platform for distributed teams, and expansion into insurance, sensors and IoT, and telematics for fleets. The goal is to have 100 million people using our products every day.

    To all recruitment agencies: we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees related to unsolicited resumes.