Accreditations Associate at Zip Co

Credit, Full-Time, Sydney sydney full-time
Posted 15 days ago

About us

We are Zip, a global Buy Now, Pay Later company providing fair and seamless solutions that simplify how millions of people pay. Our journey began in Australia, has taken us to 12 countries (so far) - and we’re just getting started.

We exist to create a world where people can live fearlessly today, knowing they’re in control of tomorrow. Focused on product innovation that puts people at the centre, we put the financial well-being of our customers and merchant partners at the heart of everything that we do.

About the role

This role sits within the Merchant Risk team, reporting directly to the Manager of Merchant Risk and Compliance. The purpose of the Merchant Risk team is to ensure that on-boarded merchants are suitable for the Zip platform and that merchants operate in a manner that results in beneficial outcomes for Zip, the Consumer and the Merchant. A pivotal role in expanding our customer first and stronger together values.

What you'll own and support:

  • Assessing merchant applications in line with our Accreditation Guidelines
  • Regular communicating with the Sales team and Partner Support team regarding merchant applications and account variations
  • Achieving daily individual and team KPIs and SLAs
  • Collaborating with the Sales and Partner Support teams to providing continuous feedback on process improvements in the merchant onboarding function
  • Supporting role in merchant risk management and risk initiatives. This includes merchant collections, compliance to the MSA, auditing and Merchant Risk projects
  • Cross-skilled in merchant compliance and consumer lending
  • To help us level up, you'll bring:

  • Previous retail or commercial loan assessment experience
  • Excellent attention to detail
  • Sound verbal and communication skills
  • Strives to identify efficiencies and improvements to how we operate
  • Ability to handle high work volumes and perform effectively under pressure
  • Time management and ability to keep to deadlines
  • Experience in multi-tasking to meet all work requirements & timeframes
  • Understanding of compliance framework and regulations such as privacy, KYC & AML
  • We’re proud to be a values-led business. Our values form our Mamba mentality - how we’re better today than yesterday, and are used to create game-changing experiences for our customers and fellow Zipsters.

    If you only meet some of the requirements for this role, that's okay. We value a diverse range of backgrounds and ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you.

    We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else.

    What’s in it for you?

    We offer a variety of perks and benefits to support you at both work and home. Here’s a taste of what you can expect!

    ●     Flexible working culture
    ●     Share incentive programs
    ●     Generous paid parental leave
    ●     Leading family support policies
    ●     Paid birthday and volunteering leave
    ●     Mental health and wellbeing program
    ●     Virtual yoga and meditation classes
    ●     Epic office with a casual dress code
    ●     Fun team with high-growth hustle
    ●     Remote working allowance
    ●     Heaps of social events

    Join us on our mission to be the first payment choice, everywhere and every day.