Product Manager - Payments at Waddle

Product Management, Permanent, Melbourne, AU melbourne product full-time
Posted a month ago

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

About the role:

Our vision is to improve cash flow for every small business by integrating payments seamlessly into our customer workflows.

As a Product Manager within the payments team you will be responsible for driving customer and business value through ownership of new and existing products from early stage research and ideation, through to implementation and iteration based on key commercial success metrics.

About you:

You are proficient in Product Management within a SaaS environment, you will ideally bring with you some financial services experience and experience working closely with design, research and development teams to bring innovative solutions to life. The ability to build relationships across the organisation and with our partners will be key to your success. As well as a focus on both customer experience and successful commercial management of your product.

What you'll do:

  • Understand customer problems and be the champion of the ‘what’ and the ‘why’. Delivering value through defining, driving and executing a product roadmap that realises Xero’s vision and objectives and ensures the success of the product. 
  • Know the payments industry and be a subject matter expert in delivering payments solutions to Xero customers globally. 
  • Bridge technical and business worlds as you lead strong and productive relationships with global stakeholders to deliver on market needs and priorities, and evangelise the product vision. 
  • Work with product marketing, data and research teams to drive feature penetration and undertake competitive research to uncover customer needs and new product value propositions in line with the payments team’s vision. 
  • Work closely with engineering to deliver quality software with amazing user experiences that solve real customer problems.
  • Be a part of a fun, rewarding, innovative and results-driven culture that lives and breathes  Xero values.
  • What you'll have:

  • An open and effective communication style
  • The ability to break down complex problems, deliver real-world business outcomes and handle changing priorities.
  • Love for building quality software that customers love and a deep understanding of design thinking and performance analytics
  • The ability to build effective relationships across all levels of the business and with external partners
  • Diplomacy and drive
  • Ownership and ability to thrive in a fast-paced environment
  • Why Xero?

    At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package including shares plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and you’ll get to work with the latest technology.  

    Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.