Product Manager at Qsic

Product, Full-time, Melbourne melbourne product full-time
Posted 15 days ago

Do more in your career, with music Qsic. 

QSIC are on a mission to connect everything and create magical, seamless in-store experiences. We are building the world’s first platform for fully-automated retail environments using AI-driven experimentation and applied learning at scale. And in doing so, unlocking unimaginable in-store potential for our clients and their customers. We’re going where no one else has been before.

We currently work with leading Australian and American retailers in Quick Service Restaurants, Petrol & Convenience, Fashion/Retail, Grocery & Liquor and Hospitality.  We will continue to expand globally. Come make music with us…

What your day to day may look like

  • Work closely with our CPO to draw out his product ideas and determine the next viable product to put through your process and seeing it come alive with our clients.
  • Demonstrate leadership by adding to and building out the Qsic product team including implementing the product framework, documentation and cadence of the department through to being an ambassador for our products as we grow.
  • Gather and manage product feedback through surveys, user testing, and analytics tools.
  • Manage the product planning process - from idea, through discovery, UX and design, to creating stories for the team to work on.
  • Lead discovery work to validate new ideas and ensure we are building the right things.
  • Manage our product backlog and schedule work into development sprints.
  • Work closely with engineering and design to ship new features and iterative enhancements, and launch new partnerships to market. 
  • Develop hypotheses, run experiments, analyse data to optimise user experiences, and propose any improvements to optimise the data and insights.
  • Contribute to our product vision, strategy and roadmap, while keeping an eye on competitors and market trends.
  • Work with sales, customer success and marketing to optimise B2B and B2C funnels.
  • Manage collaboration with platform partners and other third parties.
  • To demonstrate that you are the right person for the role, you will:

  • Have a passion for providing customers with new insights, helping them to create both meaningful experiences for customers and enact incremental change. 
  • Be an owner. We get excited about the things we’re creating. We see opportunities, and we’re chomping at the bit to make them happen; we don’t want to wait for someone else to do them. We love people who see themselves as the agents that can make things happen; owners of their work and their goals.
  • Have an eye for detail. As the person who translates our product vision into actionable stories for our engineering team, you’re a stickler for detail, and as a result your documentation is second to none. Nothing gets past you, which is why you’ll answer the following question in your cover letter: what is a product that inspires you, and why?
  • Be a storyteller by nature. Telling a cohesive story is more than facts and data, its communication, empathy, honesty and nuance. We are creating a category, so we need to both educate and build our vision of the future. Communication is your thing, alongside product, so you’re not only technically capable, but have very strong communication skills.
  • These are just some of the basics for when you come work with us:

  • Great salary package
  • MacBooks for you to do your best work
  • Dual screens and the general office stuff (I mean, we have post-it notes!)
  • A very dog friendly office. Albert, MeeMee and Harry are known for helping us stay real, with a throw or 200 of a ball
  • Flexible working arrangements (make the work week work for you!)
  • Employee Share Option Plan - we live by our “one team” value and work to get all our employees celebrating together
  • Curated music, great coffee, humble co-founders and no bullsh*t
  • This is a full time role, with hybrid availability with our Melbourne office and WFH.
  • What we value collectively

    As we grow and expand, we want to make we all share the same values to help align and ground us: 
    ● Honesty First 
    ● Invent Solutions 
    ● One Team 
    ● Learn Everyday 

    If you want to know what our values sound like, take a listen here.

    The hungry, not the proven - if you want to take the next leap in your career in product management and to get into a startup as it scales but don’t tick all the above boxes, don’t worry. 

    We index for attitude and enthusiasm - we can teach skills, we can’t teach people to be passionate and hungry!

    We were: Australia’s pioneering commercial music streaming platform.

    We are: A global experience design and big data analytics platform bringing the future of bricks and mortar stores to life.

    Come get to know us:  [email protected]