Business Analyst at Jade ThirdEye

Permanent - Full Time, Business Analysis, Flexible Location - New Zealand analytics full-time
Posted 27 days ago
  • Flexible work environment – nominated for a 2021 HRNZ Award for innovation 
  • Flexibility on location - either our Christchurch, Dunedin or Auckland offices or from the comfort of your home if you're outside any of these locations
  • Health insurance, life & income protection, home broadband allowance and other great benefits provided alongside a competitive remuneration package
  • Wellbeing initiatives that provide support and help you be at your best   

We are looking for two Business Analysts to join the team and will consider both Intermediate and Experience practioners to join our Delivery team. You will be working in a dynamic team environment to deliver innovative and high-quality software solutions across a range of different technologies and markets. 


At Jade, our 2021 HRNZ Award-nominated Hybrid Way of Working enables our people the flexibility to combine working from home with connection days in the office. Our people love coming to work because we are always working on something innovative and inspiring, and we can’t wait for more people like you to join us. 


In this role you will be using your investigative skills to identify solutions that ensure our delivery teams are building the right product to meet our client’s needs. You will use your strong collaboration skills to continuously engage with stakeholders throughout the development process.  

Relationship building and communication will be two of your key strengths because this role will involve you working closely with our clients; conveying their vision and goals to make sure we are continually adding value – so it’s important you get along with them (partnerships are really important to us at Jade). 

You will have the opportunity to learn from and collaborate with a range of stakeholders including product owners, UX, development teams, and managers in an Agile environment, so strong commercial skills will be essential 

Some of the key responsibilities include:  

  • Conducting investigative work to determine client business requirements, problems, and opportunities  
  • Analysing information and creating suggestions for strategic and operational improvements and changes  
  • Producing appropriate supporting artefacts to document analysis  
  • Decomposing high-level requirements into user stories to effectively communicate client business requirements to the development team 
  • Collaborating with the development team and client to iterate and develop the requirements  
  • Owning the project requirements ensuring they reflect the current state of the project  
  • Working with internal stakeholders to understand and resolve requirements of the development process  
  • Working with external stakeholders to understand and investigate feedback into the product provided  
  • Appropriately escalating client or development requirements to find resolution  


As the successful candidate we would like you to possess:  

  • Proven relevant experience in an analytics and systems development capacity  
  • Proven problem diagnosis, analytical abilities, and investigation skills  
  • Practical experience generating process documentation and reports  
  • Excellent communication and interpersonal skills  
  • well-rounded toolkit of facilitation skills  
  • Strong collaboration skills and a team-focused approach  
  • A customer service focus, with strong relationship-building skills  
  • Knowledge of software development process and practice, e.g. Kanban and Agile methodologies
  • A relevant IT tertiary qualification (preferred)  
  • Proven development of innovative and impactful systems solutions (preferred)  
  • Highly proficient technical writing capabilities (preferred)  

This is an excellent opportunity to become an integral member of a progressive international company. As the successful applicant, you will be provided with on-the-job training and be well supported with career path planning and regular performance and development reviews. 

You will receive a competitive remuneration package that may include several first-rate benefits such as health insurance, life and income protection insurance, home broadband allowance.

Your wellbeing is important to us, and our wellbeing initiatives at Jade are there to provide support and help you be physically and mentally at your best. 


People first. Live for the future. Dare to be different. These three values underpin everything we do at Jade. We never lose sight of people, their potential, and the innovative ways they can achieve that potential through technology.   


Our commitment to our customers’ future success defines us. Through passionate employees like you, we’re always looking for new ways of combining the power of People, Data, and Software, to make technology meaningful and accessible. This approach enables our customers to evolve in the fields of customer engagement, retention, and business efficiency.    


View a Position Description for this role here: Business Analyst Position Description  



  • You'll receive an email acknowledging your application
  • Our team will review your application and you'll hear from us soon
  • If shortlisted, you'll be invited to complete a phone-based interview
  • You may be asked to complete an online assessment to understand your technical capabilities 
  • If successful, you'll progress to the interview stage, which will involve a two-stage interview process and may include psychometric, verbal, numerical, and abstract reasoning assessments