Inside Sales Representative at Whispir

Sales, Melbourne, Victoria, Australia melbourne sales
Posted a month ago

About Us

At Whispir, it’s our mission to build a world that communicates more humanly. Since 2001, we’ve been delivering innovative and powerful communication solutions. Today, we’re a communication intelligence company applying powerful machine intelligence and carefully developed algorithms to deliver effective human engagement at scale even when we are not face to face — all guided by our values of Listening, Respect, Innovation, and Passion.

Our customers use Whispir to communicate across multiple channels from SMS to email, to dynamic landing pages, voice and more – all easily configured to meet their specific needs. All of our customers benefit from our low code – no code platform and powerful APIs. Our promise is to deliver a platform capable of achieving the world’s highest engagement rates.

About the Position

As an Inside Sales Representative, you will be a key part of our sales and growth efforts. You will work closely with our SDRs and occasionally collaborate with our Enterprise Sales Team to drive success. You will be demoing to decision makers and influencers in midsize companies across a range of different industries, providing engaging solutions and insights that explain why Whispir can help their company/organization. You will have a suite of tools at your disposal including Outreach, Salesforce and LinkedIn Sales Navigator. You will have the support of the sales and marketing team to train and equip you with the knowledge you need to do your job. Success will come from being a great listener, highly organised with plenty of energy and enthusiasm for hitting your personal goals and being accountable for helping your team win.

Key Responsibilities

  • Establishing and/ or maintaining a direct relationship, primarily through telephone contact, with new and existing clients to determine their present and future business needs and proposing suitable products, services and upgrades in order to maintain and grow revenue for the organisation
  • Maintaining telephone call rates to assure contact with assigned clients and acting as the main interface between the client and the organisation to ensure an optimal level of service is provided at all times
  • Understanding the customer's objectives, buying criteria and decision-making processes and forming long term business partnerships in order to leverage revenue from the relationship and promote the organisation as a quality supplier with the aim of achieving "preferred" supplier status.
  • Negotiating price and volume discounts (where applicable) in accordance with the organisation's policies
  • Identifying and gaining new business through a sustained program of cold calling, mailing and following up referrals/leads and keeping abreast of competitor's Sales strategies

About You

Even if you don't meet this criteria perfectly but believe you have lots to bring to the role, we encourage you to apply. We know it’s tough, but please try to avoid the confidence gap - you don’t have to match all the listed requirements exactly to be considered for this role.

  • Relevant degree with at least 2 years relevant experience (full sales cycle)
  • Growing telephone selling skills, including the ability to negotiate, persuade and influence.
  • Developing product and industry knowledge coupled with the ability to deal with clients at all levels and translate client needs into a complete solution.
  • Prior Sales experience, including consultative selling, territory management and accurate forecasting

Why we think you will love working at Whispir:

  • Uncapped commission
  • Engage Humanity - Take advantage of our Engage Humanity program and give back to our community with a day of leave available provided
  • In-House Barista and Concierge - Meet colleagues at the Whispir Social Club for a morning coffee or an evening beverage hosted by our in-house concierge
  • Health and Wellbeing - Expand your personal mental and health with our dedicated personal training and employee assistance program
  • Women of Whispir program to connect senior female leaders with women across the company to promote connection, networking and mentoring opportunities

Whispir is an endorsed employer for all women; check out our benefits directly at WORK180: Whispir Benefits | WORK180 Endorsed Employer