About the opportunity
The successful candidate will take a lead role in organising our hosted experiences, ensuring our customers and children have an amazing experience.
The role will initially focus on amazing kids parties, but has the potential to manage hosts for other events as well (such as kids parties, hens parties, and corporate team building). You’ll manage a team of entertainers and be responsible for creating and maintaining positive relationships with our customers and partners. This role would suit someone who loves managing a fun team of entertainers, who is creative and is detail orientated.
AmazingCo is a managed marketplace for experiences. We help our customers discover unique and amazing experiences for everyday activities and special occasions. Our mission is to help people live more fulfilling lives through time better spent.
From our founding team to the newest members, we’ve all personally seen the positive impact of time better spent with friends, family and colleagues. Today, we consciously and responsibly focus our entire business on making this happen for others.
We do this by designing and delivering our own exclusive experiences which our customers discover through our purpose built platform. A platform that also not only enables but empowers our experience providers to ensure seamless experience delivery that delights. In our business, customer and provider experience is king.
We are the first global-scale experiences business taking a new approach to leisure time and how people spend their everyday. A high growth, venture capital backed, technology and data-focused consumer company based in Melbourne, Australia - and we’re taking our vision to the world!
Find out more at amazingco.me/aus
- Managing and rostering a team of entertainers
- Sourcing and ordering costumes and party supplies
- Maintaining payout and customer feedback metrics
- Looking for continuous improvement opportunities based on customer feedback
- Working with partner kids party companies
- Providing outstanding customer service to help people book and plan their special children's parties
- Managing customer feedback
Skills & Experience
- Outstanding organisational skills
- Relationship management
- Negotiation skills
- Attention to detail
- Problem solving abilities
- Remaining cool and calm under pressure
- Customer service
Benefits & Culture
AmazingCo is an amazing place to work! Everyone in the team plays a critical role in the company and we invest heavily in growing our team's responsibilities. The company is fast paced and ever evolving. Due to the high growth, including international expansion, we're able to offer great career opportunities.
We are super committed to building a great team culture - we regularly test and trial our own experiences and enjoy lots of team celebrations (these are super fun!).
Our people are AWESOME - they work hard, play hard, and look out for each other. We genuinely believe that we hire the best - do you have what it takes to join at A+ team?
To apply for this role please send through your resume along with a cover letter outlining why you would be a great fit for this position. We are looking for people with a spark and passion for events and experiences.
To apply please send through a resume and cover letter explaining why you would be the best person for this awesome position!
Any application without a cover letter will not be considered.