Senior People & Culture Manager - Sydney/Melbourne at Willow

People and Culture, Full-Time, Sydney sydney full-time
Posted 12 days ago

Founded in 2017, Willow is a global technology start-up. The WillowTwin™ is a disruptive IoT/Data SaaS that unlocks the true potential of smart buildings and infrastructure. We are writing a new chapter in human history, with unprecedented resource optimisation and management empowered by data. 
For the second year in a row (2020 & 2021), Willow has been ranked in Linked In's Australian "Top 25 Start-ups". You will be joining a team of performance-driven individuals, backed by the most advanced technology the built world has ever seen. We are chartering a new course, Digital First, the Willow Way. Our 'Willow World' is fast-paced, nurturing and collaborative.

Summary of Role:
The Senior People and Culture Manager, Australia is a key member of the People and Culture team, the Australian regional business and the global Leadership Team. The role is accountable for the execution of the global People Strategy in the Australian region adapting this where necessary and in consultation with the CPCO and Regional Business leads to meet regulatory or the geographic needs of the business.

Role & Responsibilities:

  • Leadership &Management
  • Foster a culture that demonstrates commitment to excellence in all aspects of the organisation.
  • Identify and implement improvements to service delivery across the human resource function
  • Demonstrate an ability to resolve conflict and promote and maintain an environment of teamwork and professionalism.
  • Manage resources within budget for the People & Culture department.
  • Assist with the development and administration of programs, procedures and guidelines to align the workforce with the strategic plan of CPCO.
  • Maintain knowledge of relevant legislation and ensure policies and procedures reflect any required changes.
  • Provide general support, advice and guidance to the Management team and stakeholders as required.
  • Act as onsite go to person related to office activities and functions.
  • Data Integrity
  • Undertake scheduled reporting activities in line with strategic and operational requirements.
  • Responsible for the ongoing integrity and security of human resource employee information to ensure consistency and accuracy of personnel records.
  • Staff Performance Management & Development
  • Facilitate and participate in the Staff Induction and Orientation Program and other relevant education and employee development activities
  • Provide support to Managers with respect to performance management issues in line with CPCO policy.
  • Support the management team in the performance planning process.
  • Legislative & Policy Compliance
  • Development of relevant People & Culture related policies and procedures.
  • Work closely with recruiting to ensure hiring procedures are compliant.
  • Projects
  • Lead as well as participate and support projects as required.
  • Participate in continuous improvement initiative’s both internal and external through benchmarking & research to ensure CPCO are abreast within the sector with ‘leading edge’ Industry initiatives.
  • Performance Indicators
  • Deliver generalised capability across the HR function including employee relations.
  • Facilitate and coach managers and staff to achieve sustainable resolutions and outcomes.
  • Respond to manager and employee relations matters in an appropriate and timely manner.
  • Ensure the best practice application of CPCO policies and procedures are applied and adhered to.
  • Set priorities and maintain constructive behaviours with all internal and external stakeholders.
  • Performance of other duties as required provided such duties are within the limits of the position occupants’ skills, competence and training.
  • Skills & Experience Required:

  • Essential
  • Demonstrated performance in relevant Human Resource Generalist role with Employee relations experience
  • Sound interpretation and practical application of Enterprise Agreements, Fair Work Act and other relevant legislation
  • Strong technical Human Resource capability with hands on experience in  facilitating performance and behaviour processes and applying strategic problem-solving solutions with respect to relevant policies and processes.
  • Highly organised with the ability to prioritise workloads, managing multiple and demanding deadlines whilst upholding a professional demeanour
  • Possess outstanding customer service and communication skills with the ability to competently speak to groups, appropriately influence outcomes, build and maintain professional relationships with all stakeholders
  • Ability to follow sound governance, work within limits of authority, consult with influence and champion decisions and objectives of CPCO.
  • Relevant experience and aptitude in the use of information management systems in the human resources and employment context and a demonstrated ability to use the Microsoft Office suite of products and ability to create customised professional correspondence
  • Sound emotional intelligence, appropriate negotiation and influencing skills, demonstrated resilience, reliability, flexibility, and strong teamwork values
  • Ability to work from the office 2 days per week.
  • Preferred
  • Relevant certification in Human Resource Management
  • Willow is proudly diverse. We work to create an equitable and inclusive experience for candidates and employees, where people from different backgrounds have an opportunity to succeed. Join us in our mission to digitise the built world!

    If you are eager to work in a fast-paced, high growth tech start-up based on collaboration and open communication, then Willow could be the place for you. We at Willow never give up, we work smart, we care about our fellow human beings, and we always put our best foot forward.

    To find out more, visit the website: