Lead Portfolio Architect (Customer) at Xero

Architecture & Integration, Permanent, Melbourne, AU melbourne full-time
Description
Posted a month ago

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

We are looking for a Lead Portfolio Architect to join us in our Auckland, Wellington or Melbourne office.

Our Architecture & Integration team sits within our Technology area of the business. You will be joining us at an exciting time as we continue to evolve, scale and transform Xero’s architecture to support our customer needs around the globe. This opportunity supports our Enterprise Technology (ET) team who provide a diverse range of services, best described as enabling capabilities that support the operations of Xero.  This extends from supporting the core Sales, CRM, Integration, Marketing and Subscription and Billing platforms. This is a diverse portfolio with a wide range of stakeholders and technologies. 

The Lead Portfolio Architect is a key contributor to the overall technical direction of our Enterprise Technology team. You will help define and lead the execution of the technical runway that supports the development and evolution of features, integrates SaaS systems, evolves business processes and improves performance, scalability, security and data stewardship.

You will work closely with General Managers, Product Managers and Engineering Leads to ensure that technical outcomes are closely aligned to and integrated into their agreed plans. 

You will build an effective team of architects that continually improves and is respected by the development teams for helping them deliver value to our customers. Provide line management and coaching for architects within the team, including 1:1s, personal development plans and pastoral care. For any work where it is agreed the architecture team leads the execution of that work, you will ensure that the work is effectively managed, delivers a positive return on investment and is seen as successful by stakeholders.

What you'll bring with you:

  • Exceptional stakeholder management skills. In particular the ability to navigate and manage a wide map of internal stakeholders. 
  • Business savvy and the ability to bridge worlds across technology and business domains.
  • Ability to think strategically and end to end, translating business needs into technical solutions.
  • Knowledge of customer relationship management systems and SaaS go to market processes.
  • Knowledge of billing and payment systems, processes and operations.
  • Enterprise Integration patterns and approaches. In particular encapsulating commercial off the shelf systems behind API anti corruption layers.
  • Business and process architecture and capability modelling expertise and relevant techniques and frameworks.
  • You will be familiar with multiple software development methodologies and styles.
  • You will have the ability to discern business and user requirements and develop technical requirements from them.
  • The ability to motivate in a team-oriented, collaborative environment.
  • You will bring superior analytical, evaluative, and problem-solving abilities.
  • Why you should become a Xero

    It’s a diverse and inclusive environment, with people who will respect, challenge, support and mentor you to do the best work of your life. We’re a place where innovation and change are not only encouraged but also celebrated. We value our people and want them to enjoy and take pride in their work.

    We’re very supportive of flexible working arrangements and offer a competitive remuneration package including shares and life insurance, in addition to your base salary. We have a culture we’re proud of. Whether you're after a workplace with a social vibe, or a workplace which understands your family is priority - Xero is all of that and more.


    Why Xero?

    At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package including shares plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and you’ll get to work with the latest technology.  

    Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.