Senior Manager, SRE & Operations at Zip Co

Infrastructure, Full-Time, Sydney sydney full-time
Description
Posted 14 days ago

Before we dive into the role, let’s talk about flexibility. Our Zipsters can choose where and when they work by taking full advantage of our hybrid-work environment. So whether you’re mostly remote, mostly in the office or a mix of the two, you’ll be empowered to do whatever brings out your best.

About us

We are Zip, a global Buy Now, Pay Later company providing fair and seamless solutions that simplify how millions of people pay. Our journey began in Australia, has taken us to 13 countries (so far) - and we’re just getting started.

We exist to create a world where people can live fearlessly today, knowing they’re in control of tomorrow. Focused on product innovation that puts people at the centre, we put the financial well-being of our customers and merchant partners at the heart of everything that we do.

We are looking for a Senior Manager, SRE to join in a high impact, high visibility role in Zip to lead a squad of Site Reliability and Operations Engineers.

Our Site Reliability Engineering team supports and improves the reliability and performance of Zip applications and services - including availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning.

You will have complete ownership of building our SRE strategy and roadmap as well as the opportunity to grow your team. We have some frameworks already established, however there is still a lot of room for uplift and development across SRE and we are looking for someone who can help us change the game in this space!

To help us level up you'll bring:

  • Passion for people management and coaching and development of team and wider engineering community.
  • Technical excellence across design principles and code quality 
  • Focus on operational maturity and effective delivery 
  • Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game
  • Experience with monitoring / APM tools such as NewRelic
  • Experience with logging tools such as Kibana
  • Experience in scripting automation
  • Exposure to software development
  • Familiarity with AWS or other cloud platforms
  • We’re proud to be a values-led business. They guide us in everything we do - how we work together and create game-changing experiences for our customers and fellow Zipsters.

    If you only meet some of the requirements for this role, that's okay. We value a diverse range of backgrounds and ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you.

    We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else.

    What’s in it for you?

    As a Zipster, you’ll enjoy heaps of unique perks and benefits to support you at work and beyond. Here’s just a taste of what you can expect when you join the #Zipfam!

    - Flexible working culture, giving you the choice on how and where you work
    - Funding and up to 2 days leave for your professional development
    - 25 days paid leave annually, including birthday leave and quarterly wellbeing days
    - 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers
    - Family support policies including miscarriage bereavement leave and domestic violence leave
    - Mental health and wellbeing initiatives, including $299 annual wellbeing allowance, free fitness classes, and discounted gym membership
    - 2 days paid volunteering leave per year
    - Fee-free Zip products, and discounts with Zip merchant partners (AU)
    - Share incentive programs, to give you skin in the game
    - Team social events, epic offices, free breakfast daily, and weekly free lunches (Sydney)

    We want to make sure our recruitment processes are accessible and inclusive for all people. If there's any adjustments that need to be made to ensure you have a fair and equal experience in our recruitment process please let your Talent Acquisition Partner know. We are also a proud 2022 Circle Back initiative employer and commit to respond to every applicant.

    Join us on our mission to be the first payment choice, everywhere and every day.