Fraud Risk Analyst at Zeller

Operations - Risk and Compliance, Full Time, Sydney (remote) sydney remote analytics full-time
Posted 26 days ago

About Zeller

We’re reimagining business banking. Small to medium sized businesses are the backbone of the Australian economy, and we’re here to champion them by building the next generation of financial services.

Zeller is challenging the status quo —  and, eventually, the big banks.

Why is it exciting to work at Zeller?

Do you seek out challenges, and thrive on coming up with creative solutions for unique (and often original) ideas? We want you on our team. Zeller is building an entire financial services and payments ecosystem from the ground up. We’re already making waves in the Fintech industry, yet we’re just getting started.

Founded in 2020, we’ve held onto the vibrant, innovative feel of a start-up whilst growing at rapid pace. With the backing of some of the world's leading investors, we’ve also earned the pretty cool moniker of being ‘Australia’s most valuable pre-launch start up’. Ever.

Our goals are ambitious and exciting, and we need an incredibly skilled team to achieve them. When you join Zeller, you’ll quickly learn the team are champions for each other, and one of our strongest attributes is our team-first mentality.

There are some incredible things on the horizon at Zeller - we can't wait for you to join us.

Zeller's looking for Risk Analysts to join our Risk and Compliance team. If you love to learn new skills and grow, you will have the resources and support to do incredible things at Zeller.

Roles and Responsibilities

  • Undertake an in-depth investigation to identify potential Fraud. This includes gathering evidence, reviewing documents, analysing transactions and identifying activity that ‘does not look right’  to minimise loss to the Business
  • Monitor blacklist alerts, investigate possible matches and take appropriate action where ‘hits’ are identified
  • Identify, review, investigate and escalate any suspicious activity
  • Action Fraud alerts generated from our internal Transaction Monitoring Systems (TMS)
  • Well-developed communication skills including email correspondence with customers and key stakeholders
  • Ability to resolve complex issues or complaints
  • Help identify on areas of efficiencies while producing quality work
  • Liaise with other teams including Customer Success, Marketing and Sales
  • Qualifications and Experience

  • 2+ years experience in Investigations, Risk or Compliance;
  • A Bachelor’s degree, or a track record of experience that proves it wasn’t required;
  • Ability to perform well in a fast-paced team-based environment.
  • Bonus points (Nice to have)

  • Experience conducting Fraud or AML investigations;
  • Qualifications relating to fraud, investigations or regulatory compliance;
  • You have experience in Banking, Financial Services, Payments or a Startup.
  • At Zeller we are looking for passionate people with drive and integrity. You are encouraged to apply even if your experience doesn’t exactly match this job description. We are also open to applicants that have worked outside of Australia. 

    Like the rest of the team, you’ll benefit from:

    A competitive salary package, including equity from an early stage;
    A balanced, progressive and supportive work environment;
    Excellent parental leave and other leave entitlements;
    Hybrid working arrangements;
    Excellent learning and development opportunities;
    Plenty of fun and social opportunities - we love to come together as a team, both virtually and in person;
    Being part of one of Australia’s most exciting ‘scale-ups’.