Senior UI/UX Designer at Karta Gift Cards

Full-Time, Design, Sydney, NSW sydney design full-time
Posted 24 days ago

Who is Karta?

We’re an early stage, Aussie-born, global fintech disruptor focused on opening up a world of possibilities for businesses seeking simple, seamless, all-in-one payments. What does this mean? We take the complexity out of gift cards, providing new ways to connect merchants and consumers.

Our start-up is well funded, and as we scale, we are bringing together a collective of like-minded people. Our platform is scalable globally and bolstered by a multi-year strategic partnership with Mastercard. Recognising the opportunity, CommBank formed a new strategic partnership with Karta in October 2021. With ground-breaking technology that simplifies gift cards for consumers and businesses, we are bringing together an amazing team of engineers globally.

About the opportunity

We’re looking for a Senior UI/UX Designer to create outstanding end to end user experiences for our products and services. As a senior specialist, you will lead us creating both functional and appealing features that address our customer's needs and help us amplify our customer reach.

Reporting directly to our Founders (initially), you'll be responsible for identifying opportunities to create better experiences, paying careful attention to take advantage of trends before they are 'popular' and enabling brand strategies.

You'll be a tactical, hands on specialist and work on gathering user requirements, designing graphic elements and building navigation components across web/mobile interfaces.

What you will lead

  • Creating and improving B2B and consumer applications for both web and mobile experiences
  • Working collaboratively with Product, Technology, Marketing, Sales, as well as other key stakeholders, to take a concept from incubation to production, influencing the user experience every step of the way
  • Working closely with the broader team and external stakeholders to understand customer needs and requirements
  • Developing wireframes and prototypes around customer needs
  • Sharing creative ways to enhance UI and solve UX problems
  • Working collaboratively with other designers to bring your designs to life
  • Sharing and confidently explaining design decisions and user-centred design thinking
  • Communicating design ideas and prototypes to developers
  • Illustrating design ideas using storyboards, process flows and sitemaps
  • Developing UI mock-ups and prototypes that clearly illustrate how sites function and what they will look like
  • Creating original graphic designs (e.g. images, sketches and tables)
  • Preparing and presenting rough drafts to internal teams and key stakeholders
  • Identifying and troubleshooting UX problems (e.g. responsiveness)
  • Conducting layout adjustments based on user feedback
  • Adhering to style standards on fonts, colours and images
  • Keeping abreast of competitor products and industry trends
  • Thinking ahead and working with excellent time management and prioritisation skills, in line with our key milestones or plans
  • Designing processes to achieve business objectives with a view to driving high performance and efficiency
  • Managing complicated design projects, with limited supervision, from initial request to presenting results, ensuring each project is completed accurately, on-time in line with the Company goals
  • Being an advocate. For ‘Karta’, and for ‘Special’, for our people and for our values

What you can demonstrate

  • Proven work experience as a UI/UX Designer or similar role
  • Demonstrated delivery experience, with a portfolio of design projects
  • Extensive knowledge of wireframe tools
  • Strong analytical and requirement gathering skills
  • Ability to make effective recommendations
  • Ability to engage with stakeholders at all levels
  • Team spirit, with strong communication skills, written and oral, to collaborate with various stakeholders
  • Good time-management skills
  • Driven, articulate self-starter who doesn't require much direction
  • Ability to meet agreed deadlines and targets under pressure
  • Exposure to large scale and global growth, or the ability to work across multiple locations and time zones

Your technical expertise

  • Highly developed skills in technologies such as Figma, Adobe Suite, InDesign, Illustrator, Photoshop)
  • Experience with Miro, and Confluence and agile methodologies

Your qualifications

  • A degree in Design, Computer Science or relevant field or have design certifications
  • Prior project management experience, with a focus on creative direction
  • Proven experience working in a fast-moving fintech start up
  • Previous experience working with technical teams including software developers and product management

About you

  • You inspire those around you with your positive mindset
  • You have a contagious energy, and engaging style
  • You are a structured thinker, able to bring clarity of thought
  • You apply structured problem solving to any issue
  • You use sound judgement using data combined with your intuition
  • You are comfortable with ambiguity whilst working in an evolving environment
  • You are perceptive and enjoy the ‘hustle’ required to get things done
  • You take accountability, living up to your commitments
  • You know it’s not just what you deliver, it is how - you do things the right way, every time

Why is working with Karta so special?

We are a growing team, with the customer at the heart of all that we do. We are a welcoming and friendly bunch, on the cusp of something pretty special! Inspired by the journey ahead and our supportive leadership team, we are all in. We are building our Company culture together to ensure we can achieve our goals and have fun along the way. We are a true start up, figuring everything out as we go, making progress as we face the usual growing pains.

We are pretty excited about our products, the tech stack, and our suit free, open mike no ‘bs’ work style and approach. We are a truly flexible organisation, with the option of remote or hybrid work styles that reflect your role and your personal circumstances.