Senior Risk Analyst at Airwallex

Risk Operations, Full-Time, AU - Melbourne melbourne analytics full-time
Description
Posted 23 days ago

Established in Melbourne in 2015, Airwallex is a global payments fintech company transforming the way businesses move and manage money globally. We have built a global financial infrastructure platform to help businesses transact, collect and pay across 130+ countries and 50+ currencies, without the constraints of the traditional global financial system. 

Airwallex is Australia’s fastest growing fintech unicorn. We've grown to 13 global locations and have raised over $500 million in funding. Airwallex has been recognised in Forbes' Cloud 100 2020, and placed in the Top 50 of KPMG’s Global Fintech100 two years in a row. To support our ambitious growth plans, we’re looking for smart, collaborative and passionate people who are looking to make a genuine impact.

As part of the Australian Operations Team, this newly created role will own Australia’s issuing risk operations and is expected to drive standards in risk reduction and customer outcomes through the completion of risk assessments, rules, processes and operational excellence to ensure our current and future customers have a seamless experience with Airwallex and we protect all parties we interact with. We expect you to have strong attention to detail and an excellent understanding on fraud related topics.

Responsibilities:

  • Support the launches of new products and use cases from a fraud / risk perspective
  • Ownership of insights and key learnings from fraud incidents and improving the current suite of fraud controls in response
  • Responsibility to improve risk settings and drive better customer outcomes with respect to fraud management
  • Manage fraud detection capabilities and ensure that customer and business impacts are mitigated
  • Manage SLAs and deadlines to meet team and company goals
  • Understand regulatory landscape and compliance requirements to further improve our investigations and rules
  • Responsible for deepening relationships with key stakeholders across the Issuing business
  • Ensure adherence to local and Global Compliance policies and procedures
  • What you bring:

  • Bachelor’s Degree or equivalent
  • Strong analytical skills
  • The willingness to learn new processes and develop skills at a fast pace
  • Experience managing card payment fraud including (but not limited to) dispute management, developing and creating fraud rules and alerts
  • Experience working in a global environment strongly preferred
  • Experience in FinTech or start-up experience strongly preferred
  • At Airwallex you’ll have the ability to make an impact in a rapidly growing, global fintech. We want you to share in our success, which is why you’ll be offered a competitive salary plus valuable equity within Airwallex. We also like to ensure we create the best environment for our people by providing a collaborative open office space with a fully stocked kitchen. We organise regular team building events, encourage flexible/remote working and we give our people the freedom to be creative.


    Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard colour, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.