At CoinJar, we have provided cryptocurrency services to Australians for over a decade. Our operations necessitate that interactions including the handling of personal identifiable data, fund transfers, and account usage, comply with regulatory requirements. Adhering to anti-money laundering (AML) legislation by conducting customer onboarding and ongoing monitoring is an integral part of our business.

As Financial Crime Operations Officer, you will manage customer onboarding, address financial crime escalations, conduct ongoing monitoring and enhanced customer due diligence (ECDD), and take proactive measures to prevent fraud and safeguard CoinJar's customers.

This full-time role is on a 12-month contract with the potential to move to permanent, offering a hybrid work arrangement between our Melbourne CBD office and your home.

Responsibilities

• Review and conduct KYC and ECDD for individuals, companies, trusts and SMSF
• Review and action watchlist alerts
• Review and action alerts to detect and prevent suspicious activities in accordance with the AML legislation
• Assist with lodging suspicious matter reports to AUSTRAC
• Action Financial Crime related escalations from CoinJar Support and the wider CoinJar team
• Assist the Senior Manager of Financial Crime Operations as necessary

Requirements

• Minimum of 1 year experience in a similar role
• An understanding of KYC and ECDD processes
• Strong analytical mindset
• A proactive approach to identifying and resolving issues
• Excellent written communication and interpersonal skills
• Ability to work in a team environment

Benefits

• Flexible working conditions (hybrid, work from home)
• Training & development