COMPANY OVERVIEW

Fresho is a fast growing tech start-up on a mission to transform the food industry for the benefit of people and the planet. 

Our ordering and order management software is revolutionising the way the entire industry operates - from day to day operations, to mental health and wellbeing, to food waste reduction - the impact of Fresho touches every aspect of the sector in a hugely positive way making it more efficient, enjoyable, profitable and sustainable.

Fresho has raised over $30m to date and processes approximately $3.5m a day through the platform. The business is headquartered in Melbourne, Australia with offices in Sydney, Auckland, New Zealand and London, United Kingdom and customers in Australia, New Zealand, United Kingdom and United States.

Fundamental to our culture is the belief that our people are everything. We are purposefully building our culture alongside business to make Fresho a fun, positive and inclusive place to work for our dynamic team of Freshonauts.

An Employee Share Option Plan so our team can share in Fresho's success, procaffeinating Wednesdays where the coffee is on us, peer to peer learning sessions, a mentoring programme, lunch and learns, team cooking competitions, and Fresho book club are just some of the things that we do at Fresho to make it a great place to work. 

Fresho embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Fresho is looking for an Implementation Associate to join our Implementation team responsible for the process of launching suppliers onto our software.

You will be part of a growing team and report to the Implementation Manager. This role would suit someone who is analytically minded, enjoys building and implementing new processes, working with data and embraces new technologies.

You’ll provide unparalleled project management for our customers who have purchased the Fresho solution, to enable them to have the best start on our software platform. You’ll empower them to streamline their businesses by managing all aspects of Fresho implementation including scoping, timelines, quality assurance, training, liaising with stakeholders, integrating the solution into their existing management systems and workflows and process mapping for optimal usage of the product. 

The Implementation Team is considered the engine room at Fresho and their input and experience with suppliers is valued across the business. The rapid growth that Fresho is experiencing provides plenty of room for individuals to grow and develop skills both within the Implementation team and in other interest areas across the business as a part of our ‘Minor’ program.

Responsibilities:

Outcomes that will be achieved:

The Implementation Associate needs to be excellent at dealing with people from all walks of life and comfortable working in a fast-paced, fast-growing environment. You will need to move between the big picture and the small. Working closely with a team that can generate significant traction for the business while also driving efficiencies across the team. We have identified the likely experience, skills and knowledge that will support your success in the role. Here's what you'll bring:

In return, we'll offer: