Rokt is the global leader in eCommerce technology, helping companies seize the full potential of every transaction moment to grow revenue and acquire new customers at scale. Live Nation, AMC Theatres, PayPal, Uber, Hulu, Staples, Lands’ End, and HelloFresh are among the more than 2,500 leading global businesses and advertisers that are using Rokt's solutions to drive more value through every transaction by offering highly relevant messages to their customers at the moment they are most likely to convert.
With our December 2022 secondary transaction, Rokt’s valuation increased to $2.4 Billion. We are expanding rapidly and globally – operating in 14 countries across North America, Europe and the Asia-Pacific region with the largest office in NYC and a major R&D hub in Sydney. With 50% annual growth and vibrant company culture, Rokt has been listed in ‘Great Places to Work’ in the US and Australia. Our award-winning culture is guided by our eight core values: smart with humility, own the outcomes, force for good, conquer new frontiers, enjoy the ride, raise the bar, communicate with impact, and disagree then commit. These values help us attract, engage, and develop the right talent around the globe and ensure we foster an environment that helps us all do our best work. Keen to join a fast-growing company and a vibrant culture? Learn more at rokt.com.
The Rokt engineering team builds best-in-class eCommerce technology that provides personalised and relevant experiences for customers globally and empowers marketers with sophisticated, AI-driven tooling to better understand consumers. Our bespoke platform handles millions of transactions per day and considers billions of data points which gives engineers the opportunity to build technology at scale, collaborate across teams and gain exposure to a wide range of technology. We are expanding rapidly in our major R&D centres in NYC and Sydney. We are passionate about using intelligent systems to improve the transaction moment for retailers everywhere. Come join us and build the future!
About The Role
As a hands on engineering manager in our Web Integrations and Front-End team, you will be leading an autonomous team, owning a large part of our Web SDK offering, with a specific focus on developing scalable frameworks, plugins and massive front-end integrations for our biggest clients, working closely with launch engineering and solutions engineering teams to produce the best platform for the biggest names in ecommerce and advertising.
A deep understanding of how to build and maintain systems at a global scale is key to this role, and the desire to get deep into the architecture now and into the future would be ideal. Having experience working on large scale is ideal, as our front end systems and web integrations serve billions of unique customer experiences every year, a number that is growing considerably year on year.
Leading a team of really great engineers, you'll need solid experience as an engineering manager who can develop and lead engineers up to a Staff/Principal level, while still playing a key role in the architecture and day to day code, so a desire to be hands on with React/TypeScript and front end architecture is essential.
- Lead the design, implementation and maintenance of massive web integrations
- Manage and develop a team of autonomous and high performing engineers
- Cut production level code that can be built upon by your team and the wider Rokt organisation
- Identifying and proposing improvements to the current system architecture that emphasise reliability and scalability
- Design, develop, test, deploy and improve code that solves real-world problems
- Own complex product features end to end - with a focus on customer impact
- Manage priorities, deadlines and deliverables
- Operate with autonomy in solving problems
- Collaborate with other teams to deliver new products
- Create fast, scalable and easy-to-use applications
- Build libraries and frameworks that others can use
- Take responsibility for system health, monitoring and alerting, and CI/CD pipelines
- Support and mentor other engineers on best practices, architecture, and quality
- Bachelor’s degree or equivalent practical experience.
- 10+ years of experience in commercial software development experience designing, building and operating large scale web integrations and 4+ years of experience in managing engineering teams
- Polyglot engineer with commercial experience in one of the following: TypeScript, React or Vue. You have written a lot of performant easy-to-maintain code using best practices. You can smell bad code and provide constructive feedback during code review.
- Strong complex system architecture design experience and understanding; space/time complexity, API contract design and stewardship, AWS cloud-based infrastructure.
- Learn quickly: demonstrated ability to quickly understand and absorb new information. Passion for technology and eager to dive in to figure out how things work.
- Problem-solving skills: able to use first principles - using both qualitative and quantitative data - to solve complex problems.
- Leadership: organise and motivate engineering contributors, work with the product team to schedule in an efficient and productive manner, understand business logic and be able to translate into appropriate technical solutions
- Excellent communication skills in English - you can explain complex ideas to technical and non-technical audiences both verbally and in writing.
- At Rokt we encourage autonomy; teams have complete ownership of their systems including building, running and monitoring. As such, you may be required to be on-call and respond to system alerts should they arise.
- Ideas, opinions, and the ability to share them through respectful proposals, presentations, and team-wide discussions, An eagerness to work and learn in the open and share your learnings with your teammates.
- A willingness and comfort in communicating remotely through chat, docs, video calls, and other collaborative online tools
- Work with the greatest talent in town. Our recruitment process is tough but diligent. We’re constantly aiming to implement our value of “raise the bar” and setting high standards for our Rokt’stars. This is essential in our high-performing, high-grow culture where we strive to bring in the brightest and best talent. Our teams thrive by challenging the status quo and we encourage all of our teams to unleash their desire to achieve something bigger.
- Join a community. At Rokt we’re a community of curious explorers. We’re not afraid of venturing into uncharted territories. We work together as one single, aligned team. We value diversity and transparency which is why we support a number of internal employee resource groups including an EDI steering committee, Rainbow Rokt which empowers our LGBTQIA+ Rokt’stars, Womxn who Rokt promotes gender equality in tech, and more.
- Accelerate your career. We want you to unleash your full potential. This is why we have an annual ‘Level Up’ allowance of $5,000 that gives Rokt’stars the ability to take courses, attend events, go to training, and more to help our great employees become even better leaders.
- Take a break. When you work hard, we know you also need to rest. We offer generous time off and parental leave policies, as well as mental health and wellness days for all employees. We even incentivise individuals to utilise their PTO with “High 5” days, an additional 5 days of PTO when you’ve used 75% of your allotted annual paid leave. We also offer a paid Rokt’star Sabbatical for employees who have been with us for 5 years or more.
- Stay happy and healthy. Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us! Rokt offers a monthly allowance to use on a gym membership or online fitness classes. We also provide all Rokt'stars access to free 1:1 coaching, therapy and digital mental wellness resources.
- Become a shareholder. All Rokt’stars have stock options. If we succeed, everyone is rewarded.
- See the world! We want our Rokt’stars to enjoy the ride. As we aim to bring meaning and fun to our everyday work, we host global all-staff events in amazing locations (Phuket, Thailand in January 2020, Hawaii in May 2022, and Whistler in 2023). As we strive to build a community of curious explorers, we also offer generous relocation packages for those interested in moving to another Rokt office. We have bustling offices in great cities including New York, Sydney, London, Singapore, and Tokyo.
- We believe we’re better together. We love spending time together and are in the office most days (most teams are in the office 3-4 days per week). We also get that you need to balance your life and your commitments so you have the flexibility to manage your own hours and can spend up to a week of every quarter working from anywhere.
- We believe in equality. Rokt is an Equal Opportunity Employer and we know our collective strength comes from how different we all are. We encourage you to apply for one of our open roles—irrespective of socio-economic status or background, age, gender identity, race, religion, sexual orientation, colour, pregnancy, carer/family responsibilities, national and social origin, political opinion, marital, veteran, or disability status.
Salary Range - $260,000 - $300,000 AUD per year plus equity and benefits