Loan Consultant at Athena

Full-Time, Mortgage Services, Sydney, New South Wales sydney full-time
Posted 13 days ago

Loan Consultant

Fast growing, well-funded fintech  

Unleash your Home Lending Skills 

Mix of WFH & WFO

Meet Athena, the Home Loan Wrecker  

We launched early 2019 to change home loans for good. Athena has quickly shown Australia what you can do with healthy ambition, a conscience and a kick-ass team.  We are not a bunch of bankers, we’re financial freedom fighters who give a buck about our customer. We’re here to lighten the loan for Australian’s and reduce their mortgage life sentence. You in?

The Role 

  • Generating leads for our brokers via inbound and outbound Customer inquiries
  • Have a sound understanding in the end to end home loan process for a customer, specifically the application stage.
  • Communicate with customers via phone, email and web chats to drive the best possible customer experience.
  • Provide status updates, file notes and follow ups with customers
  • Contribute to process improvement, team meetings and supporting other team members to achieve goals

Who are we looking for? 

  • A Certificate 4 or Diploma in Finance in Mortgage Broking is a plus.
  • You have at least 6 months Lending experience supporting brokers 
  • Exposure to various Lenders
  • Experience working in a fast paced environment
  • Experience managing a pipeline of clients with multiple tasks & deadlines
  • Proven track record in working with solving complex lending scenarios
  • You demonstrate a high-level attention to detail
  • You get energy from helping Customers and saving them a bucketload.
  • Professional, organised, able to work autonomously
  • Be driven and self-motivated to exceed targets and strive for excellence
  • You have a high degree of competency in computer and web applications
  • You have excellent written, oral and interpersonal communication skills
  • You know your stuff and you aren’t stuck in your ways.
  • You will always see the glass as half full.
  • You enjoy moving at speed and getting things done.
  • You are proactive, you’re on it, you’re tenacious.
  • You bring positivity, energy, flexibility and you adore change.


Benefits & Perks 

  • Competitive salary & bonus scheme 
  • Flexible and casual working environment
  • Ability to work from home
  • Loads of support and training
  • Fantastic team culture with monthly events


At Athena we are committed to a workplace that embraces diversity, equality, and inclusion. Athenians are free to let their own brand of freak fly. 

Please be sure to add [email protected] to your contact list to ensure delivery of all correspondence from us.