Solutions Engineer at Airwallex

Engineering, Full-Time, AU - Melbourne melbourne engineering full-time
Posted 23 days ago

Who we are:
Airwallex is a technology company that revolutionises the way businesses operate globally. Our financial infrastructure provides a modern technology stack for businesses of all sizes to operate internationally, without the challenges of the current global financial system.

Businesses use Airwallex as their end to end global financial services platform. Whether it’s making or receiving payments from customers, domestically or internationally, Airwallex saves businesses time and money by offering real-time, reliable and cost effective financial solutions. Our web and API solutions support businesses of all sizes, from small companies to large enterprise.

In this fast-changing digital world that is increasingly becoming borderless, our mission is to empower businesses of all sizes to grow in their own markets and around the world, and by doing so, contribute to the global economy.

Founded in 2015, Airwallex has since grown to over 400 employees across ten offices around the world. Airwallex has raised over $360 million USD in venture capital funding, supported by top-tier investors including DST Global, Sequoia Capital, Tencent, Hillhouse, Horizons Ventures, Salesforce Ventures, ANZi Ventures and Mastercard. In March 2019, Airwallex was valued over $1 billion USD after its Series C financing, and became one of the fintech unicorns in APAC. The company was also named one of the world’s top 50 fintechs in KPMG’s 2019 and 2018 Fintech100 reports.

The Role:
You will work alongside our commercial teams throughout the pre-sales, solution design and implementation stages to understand our customer needs and technical constraints. Working collaboratively with both customers and internal teams you will propose appropriate solutions to meet their identified goals. Working with our product and engineering teams to refine our product roadmaps, and with customers to craft solutions off the back of our financial infrastructure platforms. You will ensure our technical documentation and developer tooling is world class supporting our goal to create an exceptional developer experience. You will become an expert on Airwallex’s financial infrastructure platform and how it can drive the digital economy helping organisations to grow their business globally.

Who you are:

  • You can think on your feet and enjoy the it -  with 3+ year’s experience working in a customer facing or consulting role
  • You are committed – you strive to produce high quality solutions that meet customer needs 
  • You are team player– you enjoy working in a collaborative environment with smart and innovative people
  • You are naturally curious– always asking why to better understand our customer needs
  • You are a passionate problem solver  – You love digging deep and brainstorming with colleagues in order to come up with the best solution for a problem
  • Skills and experience you will bring:

  • You still like to keep your technical hands dirty either in your current role or with side projects
  • You will ideally have come from a pre sales or technology role having close contact with customers and sales teams
  • You enjoying working with clients to understand their needs and craft solutions
  • Develop strategic solutions built on Airwallex’s financial infrastructure that map to customer’s business goals and initiatives
  • Delivering product demonstrations and assisting with RFP responses
  • Inform the product teams of trends, use cases, and opportunities to further meet our customers goals & objectives
  • Engage in thought leadership and marketing activities, such as blogs, webinars and events
  • Knowledge of the payments domain will be advantageous
  • At Airwallex we like to ensure we create the best environment for our people providing a collaborative open office space, PlayStation and table tennis to unwind, a fully stocked kitchen which includes breakfast, snacks, fruit, beers, you name it! We also organise regular team building events, encourage flexible/remote working and offer learning and development opportunities. Most importantly, we give our people the freedom to be creative.
    Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard colour, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.