One third of Australians live in a rental home and one-in-eight own one, but the experience is often, well… not great. Renters have to shout to be heard. Property investors have little visibility or control over one of their most valuable assets. And property managers are shackled to antiquated technology. Nobody is happy. So, we’re rebuilding the $53B property management industry from the ground up with a ground-breaking, data-powered business operations platform that delivers a better experience for everyone.
Founded in 2017, we’re on a mission to make every home a good investment and every investment a great home. So far, we’ve built the largest property management dataset in Australia and have helped more than 100,000 property managers, property investors and renters work better together on Ailo.
As a Customer Onboarding Specialist, you will be responsible for building strong relationships with our customers, helping them successfully implement the Ailo platform and driving initiatives to create excellent customer outcomes.
You will be a great communicator, passionate about delivering an outstanding customer experience, while being able to manage timelines and drive outcomes. You need to be energetic and thrive in a strong culture of open communication, cross-functional teamwork and be ready to pivot to deliver best outcomes.
Core Duties and Accountabilities
Personal & Professional Attributes
What’s on offer
If this role sounds anything like you please apply here or call Karunya on 0452155992 for a confidential discussion.
Please Note: We will not accept unsolicited CVs from recruitment agencies / 3rd parties and we will not be liable or responsible for any fees or costs associated with unsolicited CVs sent directly to line managers.