Warehouse Admin Assistant at Brosa

Consumer Goods, Administrative, Full-time, Australia full-time
Posted 1 months ago

About us

Brosa is one of Australia’s fastest-growing consumer brands, and are proud to be making waves in the $14B home and living industry. We are famous for our uncomplicated and straightforward shopping experience, and we pride ourselves on delivering fantastic customer experiences. Our mission is to make it simple for Australians to create a home they will love.

Founded in Melbourne in 2014, Brosa is backed by Australia’s most prominent and successful Venture Capital funds, including AirTree Ventures and Bailador. We recently closed a $4M round with strategic investors to help fuel our future growth.

Who we are looking for

An organised and enthusiastic Warehouse Administration Assistant that will be responsible for ensuring the smooth flow of information to service providers (logistics companies, waste management contractor etc.) and the picking and despatch of small items to customers (soft

furnishings, parts and care kits).


You have

  • Strong organisational skills
  • The ability to coordinate and to organise others
  • The ability to follow processes and make recommendations for change
  • Excellent interpersonal and communication skills to engage with a diverse range of stakeholders

You will

  • Pick and despatch soft furnishing orders as required to meet customer demand
  • Pick and despatch orders for parts
  • Update SOPs as required to meet changes in process
  • Coordinate consignment notes and onsite processes for daily despatches
  • Triage customer service requests to the right personnel in the warehouse
  • Maintain stock levels of all warehouse consumables; placing orders when required
  • Ensure waste pick ups are timely
  • Ad hoc duties as requested by management

Bonus Skills & Attributes

  • Previous customer service experience highly regarded


The benefits

At Brosa, we aim to build an exceptional environment to help our team thrive. Our goal is to help our team produce their best work and find enjoyment in their role. We work hard to create an atmosphere that is high on trust, honesty, accountability, commitment and of course, fun. Some additional perks of the role include:

  • Staff Discounts on Brosa products
  • Flexible working arrangements
  • Paid leave on your birthday
  • Free weekly mindfulness practice
  • Regular celebrations and team socials
  • Opportunity to work in one of the fastest-growing companies in Australia
  • Weekly TED-style talks that encourage collaboration and growth amongst team members

We believe that diversity is critical to our success. We will not discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.