Lead Product Designer at Xero

Design, Permanent, Melbourne, AU melbourne design product full-time
Description
Posted a month ago

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

Lead Product Designers help define, design and deliver seamless product experiences within a product area at Xero. Working on your own design tasks, as well as assisting others through design collaboration, feedback and mentorship. You’ll contribute to the design vision and direction, working with the Design team and key relationships with Product leaders within your product area. You’ll help define how we improve as a Design team by working closely with other Leads and Principals, as well as our Design Leadership Team.

You’re not required to manage anyone as a Lead, but you will mentor others and lead by example, offering design critique, sharing your thoughts and domain knowledge, and helping others develop their skills and expertise. This could be anything from helping deliver the team’s professional development programme to hosting knowledge sharing sessions or even creating better processes that can be implemented across the wider team. 

Leads also work closely with their Design Directors, building strong relationships with engineering leads and product managers to help influence prioritisation of work and roadmap items.

SEARCH TEAM:

We’re building a platform for Xero customers to find what they’re looking for. You’ll be integral in helping define, design and deliver a world-class Search experience. This is a strategic design role to help deliver end-to-end user experiences and visions that optimise user needs, technical realities and business goals, to drive the best outcomes for our customers.

What you'll do:

  • Partner closely with Design, Product, and Development leaders to set the design vision and direction for Search
  • Partner closely with Design Research and Product colleagues to identify research opportunities, plan and undertake research and testing
  • Promote the value of design and collaborative practice across spheres of influence and participation
  • Present and communicate design work to a range of different audiences 
  • Challenge current solutions, by exploring ideal future concepts and identifying new interaction solutions and patterns that meet customer needs in a better way 
  • Create prototypes which tangibly demonstrate a proposed concept or solution
  • Influence, challenge and support designers within your product area to deliver high quality product experiences
  • Develop phased design solutions that bridge the gap between a future state and current patterns, XUI design system and other relevant constraints and considerations 
  • Develop detailed interactions and interfaces which are smart and contextually relevant 
  • Create effective handover materials which clearly communicate how the design should look and behave throughout interaction flows and journeys (e.g. User flow diagrams, design specifications, experience/interaction specifications etc)
  • What you'll bring with you:

  • Track record of innovating and delivering complex design experiences at scale 
  • Track record of solving customers' problems through design thinking and execution
  • A portfolio that demonstrates high-quality design outcomes, contributing to user experience and business value
  • A mastery of the entire design process from uncovering customer needs and pain points, to executing elegant interfaces
  • Excellent communication skills
  • Experience working on platform products/features
  • Experience working on information design (i.e. Information architecture)
  • Why Xero?

    At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package including shares plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and you’ll get to work with the latest technology.  

    Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.

    Xero strongly encourages employees and contractors to be vaccinated against COVID-19 in order to work from a Xero office, or engage in any face-to-face Xero business.  Xero will work with anyone who is not vaccinated, or prefers not to disclose their vaccination status, to determine what reasonable accommodations can be provided to ensure their role can be performed safely.