Victoria LO's at Sonder

Liaison Network, Victoria
Posted 5 months ago

Who are we?

National Winner - Telstra Business Award 2019 - Emerging & Energised

6th in the 2019 AFR BOSS Most Innovative Companies Technology List

Top 10 #linkedintopstartups

Deloitte TechFast50 Rising Star #18

Sonder is an on-demand support network that helps enterprise and university partners support their people across a spectrum of needs from psychological to physical, preventative to responsive. We are tech enabled for support at scale, people supported for help in person.

Sonder was launched in 2017 to provide on-demand support to international students based in Australia. Today we support over 150,000 members at 40 Universities across ANZ and a fast growing list of blue chip enterprise partners.

Founded by former military, government and technology experts, our purpose is to help people live their lives with confidence.

The opportunity

Sonder is a 24/7 safety and wellbeing service provider. At the heart of our operation is our Response Network of Liaison Officers who provide in-person support to our members who need help, when they need it, in coordination with our Support Centre.

Serving and former workers from within the identified industries are eligible to apply, as there is plenty of flexibility to enjoy your work-life balance with your on-call capacity.

We are looking for Liaison Officers to join our network in either a casual or part time capacity based in the following areas of Victoria: Warrnambool, Stawell, Ararat, Shepparton, Bendigo, Benalla, Echuca, Hamilton, Portland, Wangaratta, Bairnsdale, Horsham, Swan Hill, Morwell, and Wodonga 

Liaison Officers work a flexible, 24-hour on-call roster, and this is an exciting opportunity for the right people to build and expand the network in New Zealand from the ground level.  Your experience in decision making, response, empathy, and a drive to help others will be essential to success and satisfaction in this role. You will be free to nominate your hours of availability and will be generously compensated with remuneration for both on-call availability, when required, and incident response.

You will also, when required, assist the Regional Manager to:

  • Recruit, train and manage Sonder’s critical incident response capability within your area.
  • Conduct stakeholder engagement to support Sonder’s business and operational outputs as directed.
  • Nurture partnership relations, engagement and training.
  • Provide input to operational procedures and network management.
  • Conduct emergency and non-emergency support responses as required to support the network of responders in your area.

Who are we looking for?

We’re seeking experienced individuals from the military, law enforcement, mental health sector or emergency services industries who are passionate about providing assistance to people in need. We are looking for someone who is confident in their ability to assess a critical situation and determine, or recommend, the next steps. Empathy is essential.

You will have:

  • Recent or current experience in Victoria within emergency services, military and/or security-related work and a strong network of contacts in the local area
  • High level of self-awareness, motivation, and self-management.
  • Ability to set priorities, act on key issues and make quick decisions while displaying interpersonal sensitivity.
  • Ability to work a flexible, on-call roster.

If this sounds like the role for you, apply now and join our journey to make personal safety accessible to everyone.

Please note; due to the nature of our work, all successful candidates are required to complete a National Police Check and Working with Children’s Check. If you have recently obtained these clearances, please indicate this in your application.