Web Designer (UX Research) at Zip Co

Product Design, Permanent, Sydney sydney design product
Posted 1 months ago

Zip is a high growth fintech, founded in Australia and expanding worldwide. We use technology and data to bring customers and partners together through a valued and fair payments experience.

Zip is currently looking to hire for the position of ‘Web Designer (UX research)’ in Sydney CBD. Reporting into the UXR Lead, you’ll play a key role in shaping our web design in our ultimate quest to become a truly customer-centric business. 

The UXR team is essentially across two roadmaps – the generative research roadmap, which encompasses projects that will deliver long-term value through customer insights. And the product roadmap – which encompasses discovery research, and supporting product designers achieve their research goals.

This is a full-time position with an annual salary of between $100,000 to $140,0000 (negotiable) on offer.

Role related responsibilities:

  •  Design and conduct studies that inform product concepts; translate data into results that have a clear, direct impact on design, product, and operations
  • Design and conduct mix-method research studies for all phases of a launch testing-cycle in a fast-paced startup environment
  • Facilitate the product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products
  • Design and deliver wireframes, user stories, user journeys, and rapid prototypes
  •  Advise design and product team on research opportunities and best practices at various stages of the product concept process
  •  Facilitate moderated and unmoderated user-testing sessions
  • Strike the right balance between holistic experience design and detail-oriented execution and evangelise this approach
  • Know technology and emergent UX patterns, and design for changing consumer behaviours and preferences
  • Design and conduct mix-method research studies for all phases of a launch testing-cycle in a fast-paced startup environment
  • Contribute to growing a user-centered design practice. Work collaboratively to design innovative, on-brand solutions that meet measurable customer needs, business requirements and goals
  • Skills and experience necessary:

  • Bachelor’s degree or equivalent employment experience
  • Strong web design skills in UX and UI
  • A strong understanding of interaction design, visual design and user experience.  
  • 2+ years web designer experience designing high quality interfaces, experiences and UX research
  • Have understanding of agile methodology and works will in rapid experimentation and continuous launch environment
  • Have a solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns. 
  • Experience of web design and conduct mix-method research studies in a fast-paced startup or fintech environment 
  • We’re looking for someone who always finds new boundaries to cross - a future Zipster who will obsess over excellence and make constant improvements for our customers. We’ve removed the red tape here to get things done quickly, so if you see a problem, own the solution. You've gotta hustle at Zip!

    If you only meet some of the requirements for this role, that's okay. We value a diverse range of backgrounds and ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you.

    We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else.

    Benefits @ Zip

    -  Flexible working culture
    -  Share incentive programs
    -  Generous paid parental leave
    -  Birthday and wellness leave
    -  Epic offices with a casual dress code
    -  Fun team with high-growth hustle
    -  Free breakfast and weekly lunches
    -  Heaps of social events

    Join us on our mission to be the first payment choice, everywhere and every day.