Jira Administrator at THE ICONIC

Information Technology, Sydney sydney
Posted 29 days ago

Jira Administrator - 8 month contract

THE ICONIC is Australia and New Zealand’s leading online fashion, sport, kids and lifestyle retailer. Our purpose is Liberation, and we create seamless and inspiring experiences for our customers, our people and our partners so that they can express the best version of themselves. We DREAM BIG through collaboration and innovation, and we bring incredible ideas to life. 

Our Tech Team is driven by innovation. Within our agile cross-functional teams, every person has a voice and skills which contribute to the development of amazing products that our customers use every day.  They are focused on being fast and creative to bring the best technology to our customers, moving fast to push through MVPs and learn from data insights. 

About the role

Working in an agile environment on enterprise-level, high-quality software to support THE ICONIC as a leader in the online retail space, you will:

  • Maintain Jira projects, workflows, permissions
  • Analyse, review, and document current functionality to determine potential areas of improvement
  • Improve Jira security, set access permissions for Jira projects and confluence spaces
  • Respond to end user incidents and service requests
  • Perform application and system administration tasks, including software upgrades and scheduled jobs
  • Test new versions of tools and plug-ins to ensure compatibility
  • Research the latest industry methods and techniques
  • Develop metrics dashboards, heatmaps, reports to provide development teams and senior leadership with meaningful operational/performance metrics and status reports

About you! Skills, capabilities and experience will include:

  • Excellent written and verbal communication skills
  • Knowledge of Agile software development methodologies
  • 2+ years experience managing all aspects of the Atlassian suite
  • Demonstrated interpersonal communication skills and the ability to work as a member of a team
  • Ability to meet deadlines and commitments, prioritise and multitask
  • Process and efficiency driven
  • Initiative, enthusiasm and ability to identify and prioritise work
  • Meticulous with an eye for detail
  • A practical quick learner who is open to new challenges
  • Growth mind-set, we never stop learning!

Experience with the following a plus

  • Atlassian certifications
  • Integration experience
  • Advancing Security Schema Knowledge

Life at THE ICONIC....

Our culture of learning is an environment that supports and encourages the collective discovery, sharing and application of knowledge. This helps us to continually improve, achieve goals and attain new possibilities every day. From our ways of working and collaboration to our growth mindset and sustainable approach, we each add unique value and have an incredible amount of fun doing it! 

This role is performed on a hybrid working arrangement, which means you will split your time working in the office or in a location of your choice. When in the office you'll usually be based in the Sydney CBD with great transport, shopping and food districts, and all within close distance to Hyde Park for those who enjoy lunchtime exercise or just some fresh air! We also offer generous employee discounts, birthday leave and loads of learning opportunities and support.