Swyftx is an innovative fin-tech scaleup, rapidly building a name for itself as Australia’s most feature-rich and best-priced digital currency exchange. With over 300,000 users and growing fast, we are building an exceptional team to support this fantastic growth. We’re putting our people’s values, and our customer’s experience first, with our sights set on becoming Australia’s largest cryptocurrency trading platform and next billion-dollar success story.
Our platform and company are evolving continuously, and we work hard uphold our high standards for new and improved features and to create the best experience for our customers and our teams. To support our growth, Swyftx is searching for a CRM Manager who will take ownership of our customer journey to create the very best experience for our customers, drive revenue, and support our acquisition and retention strategies.
About the opportunity:
This role will be within our Marketing Team, collaborating with internal teams like Design and the Product as well as with key external stakeholders. We are looking for someone who is results-focused, happy to test to get the very best results, and has a logical and analytical approach. With a focus on improving the customer lifecycle across all touch points and providing analysis and opportunities for improvement on a regular basis - this opportunity will be perfect for someone who is passionate about customers, campaigns and data focused results.
What you’ll do:
Life at Swyftx:
You will experience first-hand what it means to say “I did that” as you watch your ideas and visions become a reality, impacting thousands of people every day. The open-plan office based in Milton creates a relaxed, flexible and supportive environment with stand-up desks, music, a fully stocked kitchen and end of trip facilities. We plan regular engaging group activities, after hours sport activities and we celebrate our wins every month. We are a culture that values learning and training, career growth, and setting our people up for success.
At Swyftx we are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics that our people possess, and we are committed to providing a working environment where everyone is included and treated with respect.
Interested? Please the 'Apply Now' button and we look forward to hearing from you.
You will have the rights to legally work in Australia, sponsorship options are not available for this role. We have an internal Talent Acquisition function, and therefore are not accepting approaches from recruitment agencies.