Sales Operations Analyst at Safety Culture

Leadership & Support, Full-time Permanent, Sydney sydney sales support analytics full-time
Posted 1 months ago

SafetyCulture is an Australian-based, international tech scale-up. We create SaaS solutions that empower front line workers to drive operational excellence and take ownership of their safety and wellbeing.

iAuditor was launched in 2012 to solve a global problem. Reduce workplace injuries and help frontline workers get home safely to their families. Fast forward 7 years, and we have hundreds of thousands of workers in over 150 countries using our platform, conducting millions of inspections every month. We’re excited to have a largely untapped global market and ambitious goals to reach 100 million workers. We’re looking for talented and mission-driven people to drive that growth.

What you’ll be doing

  • As part of our Global Sales Operations team, you'll use your skills to help us understand what's working for our teams and what's not, identifying opportunities to improve our systems, processes and reporting to supercharge our growth.
  • You’ll partner with APAC Sales & Success Leadership to support ongoing forecasting, pipeline management and key metric reporting
  • You’ll partner with Finance to define Sales Governance processes to ensure adherence to Sales Guidelines
  • You’ll work to support the development of training materials and provide training to staff on our internal systems and process best practices
  • You’ll provide frontline support to APAC Sales & Success team, ensuring proper processing of sales deals and helping to define & optimise best practices
  • Who you are

  • You have demonstrated ability to drive process improvements, problem-solve, and produce results
  • AsStrong communicator with solid project management skills
  • A self-starter with a passion for optimising the way things are done
  • What you'll need

  • 2-3 years experience in a sales or customer success environment, preferably within operations 
  • Strong analytical/problem-solving skills and commercial acumen
  • Proven ability to translate data into insights and use these insights to influence change
  • Nice to have

  • Advanced Excel/Google Sheets skills (Pivot Tables, VLookups, IF statements)
  • Salesforce experience preferred, with ability to create and maintain reports and dashboards.
  • An understanding of Salesforce CPQ a plus
  • The Company

    SafetyCulture is a customer and product-driven company with an ambitious mission: empower front line workers to drive operational excellence and take ownership of their safety and wellbeing. The company started in Townsville, our HQ is in Sydney, and we have offices in Kansas City, Manchester and Manila.

    Our first product, iAuditor, is a mobile platform that helps teams around the world carry out inspections and spot issues quickly and easily. The knock-on effects are huge: by surfacing exactly what matters, people in teams can act to improve their business, raising their game, again and again. From boutique hotels to space exploration companies, millions are discovering the positive impact iAuditor can have on their teams and performance every day. Today there are more than 25,000 companies that pay for our products, carrying out millions of inspections per month.

    This is an exciting time in SafetyCulture’s history. We now have roughly 400 mission-obsessed people driving outcomes for our customers. We have a strong senior leadership team with experience taking start-ups through the critical scale-up phase. We’ve raised more than $150 million in funding, which will be used to evolve the product into an alerts platform for distributed teams, and expansion into insurance, sensors and IoT, and telematics for fleets. The goal is to have 100 million people using our products every day.

    To all recruitment agencies: we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees related to unsolicited resumes.