Decision Analyst at Shippit

Business Operations, Full-time, Sydney sydney analytics full-time
Posted 18 days ago

Shippit is a powerful technology engine that is revolutionising how the world sends anything, to anyone, located anywhere. Logistics infrastructure is a sophisticated beast, and we’re not only improving the experience for everyone involved, we’re impacting the planet in a positive manner. Our deliveries are already 100% Carbon Neutral. While Australian founded, we’re truly global in our approach and have the benefit of being a free moving startup yet with the security of impacting a growing industry that needs some love and attention.

On this rocketship, we’re the navigators. Powered by our amazing data platform team, we diagnose pain points and create insight to help us build the future of shipping solutions. We build the analytics muscle necessary across the organisation for self-serve utilising Fivetran, Snowflake, dbt, and Looker. Our team also works across all Shippit functions to ensure that our business systems, such as Salesforce, work for our internal customers and not against them.

As a Decision Analyst at Shippit, your concern first and foremost is our people. You’ll be ensuring that Shippsters have the reporting and analytics they need to do their jobs best.

You’re perfect for this role if you’re a highly motivated self-starter with a good sense of humour. You thrive in a rapidly evolving environment and have a deep interest in technology and doing things better--not just in the way they’ve always been done. You believe that we are all strong, powerful human beings made to do difficult things--because above all, our team is here to enable everyone at Shippit to be their best.

What You Will Do

  • Building reporting for measures of waste--be it our carbon footprint, internal efficiencies, or time wasted picking and packing--to get us to our goal of 200 million bookings without waste
  • Working with the data platform team to solve problems around the real-time availability of new fields
  • Gathering requirements for new reports and working with the Sales Operations team to ensure that all these fields actually exist in Salesforce and that this report is actually possible
  • Staffing our #data-help Slack channel, sharing your expertise with a community of 80+ active Looker users
  • Finding issues in our logistics network and working with our logistics team to ensure that those parcels really do make it from Geelong to Geraldton 
  • Having a laugh with a very close-knit team, sharing your latest discovery in the world of analytics, or maybe just your new favourite GIF
  • Role Requirements

  • You have expert-level knowledge of SQL. You’ve optimised queries before, know the difference between a CTE and a sub-query, and you have strong feelings on style.
  • You consider yourself skilled on a next-generation BI tool or two.
  • You’ve worked with a cloud data warehouse before. Shippit uses Snowflake, but other solutions are acceptable.
  • You have experience working with Git. Just pressing the green button on Looker to push all your LookML to production is unfortunately not valid.
  • You have worked in a self-serve environment within analytics and believe strongly in data democratisation.
  • Finally, you have excellent communication skills--both written and verbal--have faith in your analytical prowess, and pride yourself on your resilience. You know how to make data tell a story, and you’ve probably got one ready to go for our interview.
  • Nice To Have

  • Considerable experience developing with LookML
  • Taking into account a user experience--Shippit has a high proportion of self-serve BI users and you are their advocate
  • Experience working in the shipping and logistics industry--or an allied industry, such as aviation or travel
  • Knowledge of what an event-based architecture is

  • We’re on a mission that needs the right humans to help make ship happen!

    The team behind Shippit come from diverse backgrounds, but all embody the core values that makes our business different. Our mantra is to make ship happen, every single day.

    WE PLAY THE STRAIGHT BAT - It's about radical candour which breed integrity and trust

    WE CREATE THE FUTURE - It's about innovation and disrupting the status quo

    WE RAISE THE BAR - It's about excellence and being better every day

    WE MAKE AN IMPACT - It's about ensuring that what we do makes a difference

    WE ARE GOOD HUMANS - It's about inclusivity of beliefs and personal circumstances

    We’re a phenomenal place to work, and we can back that up. Shippit’s been ranked as #9 in Linkedin’s Hottest Startups to work at in 2021. We have a high-performance culture, everyone can make a difference, together we make great ship happen.

    We have an overriding focus on wellness and are committed advocates for mental health awareness and gender pay equality & we’re committed to supporting and nurturing our team with perks like flexible work arrangements, parental leave and so much more!

    “We are a 2021 Circle Back Initiative Employer – we commit to responding to every applicant”