Principal Product Designer - Financial Services at Xero

Design, Permanent, Melbourne, AU melbourne finance design product full-time
Posted 24 days ago

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

About the role 

The Principal Product Designer  is responsible Partnering closely with Design and Product Leaders to set the design vision and direction for a  portfolio or initiative, raise the visual and interaction design quality and  get teams working in a way  that makes great products. 

How you’ll make an impact

We’re building a platform for small businesses to better understand and manage their money. One of the key strategic opportunities for Xero is the growth of our Financial Services business. You’ll be integral in helping strategically design and shape world-class Financial Services experiences for our Small Business customers around the world. From vision to reality, you’ll bring new creative solutions into the financial space through design thinking practices, deep customer understanding and connected thinking across our platform. This is a strategic design role to help deliver end-to-end user experiences and visions that optimise user needs, technical realities and business goals, to drive the best outcomes for all stakeholders. You’ll be a critical member of the Financial Services team, helping to lead and facilitate groups across the entire organisation to develop product experiences that raise the bar and solve cash flow challenges for our Small Business customers. 

What you’ll do

Design practice and capability
Work with GM Design, Product Design Directors in your portfolio and other Product Design Principal’s  across portfolios to continually evolve and grow our design practice, processes, and capabilities to  support the delivery of  world-class product design solutions. 

Product thinking
Partnering closely with Design and Product Leaders to set the design vision and direction for a  portfolio or initiative, raise the visual and interaction design quality and  get teams working in a way  that makes great products. 

Relationship management 
Influence, challenge and enable teams to deliver high quality product experiences​.  

Success looks like:

  • The designers impacted by you increase the consistency and quality of the experiences they  deliver. 
  • The teams impacted by you have a greater awareness of all the connecting dots and how to  achieve seamless experiences 
  • The teams impacted by you regard engaging with design practices as a pathway to success. 
  • What you'll bring

  • Track record of innovating and delivering design experiences at scale
  • Demonstrated quality in design craft,  process and thinking 
  • Recognised as an expert within the field  of design, with extensive design  specialist knowledge 
  • Experience leading other designers working on complex software 
  • Experience building and iterating on a  product based on usage patterns, user  feedback and an evolving strategic  landscape 
  • A portfolio that demonstrates high-quality design outcomes,  contributing to user experience and  business value
  • Strong presentation, verbal and written skills as well as proven ability to develop well-positioned and thoughtful documents and presentations
  • Ability to influence and speak the language of business and design simultaneously and to mixed audiences
  • A genuine eagerness to work with, mentor, encourage and learn from a diverse and talented team
  • An inclusive, collaborative approach that  helps maintain our values and  contributes to making Xero a great place  to work
  • Read more about the Design practice at Xero here.

    Why Xero?

    At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package including shares plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and you’ll get to work with the latest technology.  

    Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.