EDUCATE | PROBLEM-SOLVE | COMMUNITY
Our Content Support Managers are cloud experts who provide the crucial front-line support for our customers and play an active role in building on-line learning communities around cloud technology. They make sure that learning is a two-way conversation and that feedback from our customers is compiled for action by our content creators. They share their knowledge on forums, answer student questions, handle support tickets, provide learning guidance and make sure that content is current and serving students well. At A Cloud Guru we know how valuable our community is and we rely on our Content Support Managers to keep that community a vibrant forum for feedback, learning and connection.
Our friends call us ACG.
A Cloud Guru was built by engineers for everyone, everywhere. Here, you’ll have the freedom to follow your curiosity. We’re not afraid to just try, because when you’re working with cutting edge technologies, experimentation and trying out new ideas have to be encouraged and celebrated.
Our engineers are building the world’s largest (and most awesome) cloud learning platform. Why? Our mission is to teach the world to cloud. Our fun, practical courses have helped over 1.5 million people learn to cloud, and we’re just getting started.
Everyone on our team genuinely cares about our students, the quality of their education, and what that can mean for their careers and their lives. When that’s driving your decision-making process, the other pieces fall into place naturally. – Pete, VP of Education & Research
Who says learning something technical has to be a snooze? With a human touch, the world’s leading cloud gurus, and a few LEGO bricks, we’re giving people the skills they need to move up in their careers and change their lives… and having a bit of fun along the way.
Based on the latest learning techniques and infused with humor, our content is more than meets the eye, transforming novices into gurus faster than robots turn into semi trucks. To get our students on top of the cloud, we have to get there ourselves. We dedicate time each week to continued learning – from getting certs to brushing up on presentation skills.
We're given the freedom to try things out, and set our own agenda, and leave our mark on the company. - Nick, Lead Educational Design Architect
We are looking for someone who can:
We focus on hiring values-aligned people, because we believe the right person can learn all the things to be successful in their role. Self-belief plays a big part in what you apply for. We encourage all job applicants to apply even if they are nervous to do so. Uni degrees aren't required for any roles, and career gaps or switches are totally welcome.
Does this sound like you? Want to help us teach the world to cloud? Get in touch, we’d love to talk.
Where you work isn’t just a career decision — it’s a life decision. We get it. That’s why we want all of our Gurus to feel a sense of belonging that comes from feeling supported in all areas of their lives. Everyone has family, friends and interests outside of their careers, so we offer perks and benefits to make work, work better for you.
Applying for a job can feel intimidating and like a full-time job of its own. You shouldn’t have to burn through a week of sick time or all your best out-of-office excuses just to put feelers out for a new career opportunity. We want to be as transparent about the process as possible to help ease your mind. It’s our goal to provide you a fair, efficient interviewing experience that respects you and your time — and to do it all with a sidecar of delight.
Once you submit an application, we’ll review it. If you’re a good fit, you’ll have an initial chat with a recruiter over the phone. A phone interview with a manager typically follows. Depending on your role, you might then be asked to do a little homework (but nothing too time consuming). Then we’ll schedule a Zoom call to meet other members of the team, answer any questions you have, and give you a feel for what it’s really like to work at ACG. If you're on the fence, just give it a try.
*Changes as a result of COVID-19
TL;dr - All interviews will be video calls using Zoom
The health and wellbeing of our current and prospective staff is our number one concern so at the moment, we’re doing all our interviews using Zoom. That’s the only major change. Substantively the interview will be exactly the same. If you are invited to a video interview, your recruiter will provide you with a link to the call and some tips around how to set yourself up. You don’t need a Zoom licence, just a decent internet connection and a compatible device.