Fraud Risk Analyst at Zeller

Operations - Risk and Compliance, Full Time, Melbourne (Hybrid) melbourne analytics full-time
Posted a month ago

About Zeller

At Zeller, we’re reimagining business banking. We’re champions for small to medium sized businesses, challenging the status quo, and eventually, the big banks. 

Why is it exciting to work at Zeller?

We’re big believers that ‘talent attracts talent’. Our goals are ambitious and exciting, and we need an incredibly skilled team to achieve them. Our team comes from all walks of life, and though we’ve been apart for such a long time, our culture has remained strong.

Founded in 2020, we have the vibrant, innovative ‘feel’ of a start-up, whilst having the pretty cool moniker of being ‘Australia’s most valuable pre-launch start up’. Ever.

When you join Zeller, you’ll be working alongside incredible talent to come up with solutions for unique and often original ideas. The team are champions for each other, and one of our strongest attributes is our team-first mentality.

There are some incredible things on the horizon at Zeller - we can't wait for you to join us.

Job Description

We are looking for Risk Analysts to join our Risk and Compliance team. If you love to learn new skills and grow, you will have the resources and support to do incredible things at Zeller.


  • You are humble and have a ‘can do’ attitude 
  • You are a fast learner and love sharing your knowledge with others
  • You are meticulous and thrive on solving problems of significant importance 
  • You love challenging the status-quo
  • You work autonomously yet collaboratively
  • You can prioritise and remain focused under pressure 
  • You have a proactive approach towards work and continuously seek to improve
  • Strong organisational and time management skills with the ability to meet deadlines and achieve objectives
  • You understand the importance of preventing Financial Crime
  • Roles and Responsibilities

  • Undertake an in-depth investigation to identify potential Fraud. This includes gathering evidence, reviewing documents, analysing transactions and identifying activity that ‘does not look right’  to minimise loss to the Business
  • Monitor blacklist alerts, investigate possible matches and take appropriate action where ‘hits’ are identified
  • Identify, review, investigate and escalate any suspicious activity
  • Action Fraud alerts generated from our internal Transaction Monitoring Systems (TMS)
  • Well-developed communication skills including email correspondence with customers and key stakeholders
  • Ability to resolve complex issues or complaints
  • Help identify on areas of efficiencies while producing quality work
  • Liaise with other teams including Customer Success, Marketing and Sales
  • Qualifications and Experience

  • 2+ years experience in Investigations, Risk or Compliance
  • A Bachelor’s degree, or a track record of experience that proves it wasn’t required
  • Ability to perform well in a fast-paced team-based environment
  • Bonus points (Nice to have)

  • Experience conducting Fraud or AML investigations
  • Qualifications relating to fraud, investigations or regulatory compliance
  • You have experience in Banking, Financial Services, Payments or a Startup
  • At Zeller we are looking for passionate people with drive and integrity. You are encouraged to apply even if your experience doesn’t exactly match this job description. We are also open to applicants that have worked outside of Australia. 

    Like the rest of the team, you’ll benefit from:

    A competitive salary package, including equity from an early stage;
    A balanced, progressive and supportive work environment;
    Excellent parental leave and other leave entitlements;
    Hybrid working arrangements;
    Excellent learning and development opportunities;
    Plenty of fun and social opportunities - we love to come together as a team, both virtually and in person;
    Being part of one of Australia’s most exciting ‘scale-ups’.