Founded in 2017, Willow is a global technology start-up. The WillowTwin™ is a disruptive IoT/Data SaaS that unlocks the true potential of smart buildings and infrastructure. We are writing a new chapter in human history, with unprecedented resource optimisation and management empowered by data.
For the second year in a row (2020 & 2021), Willow has been ranked in Linked In's Australian "Top 25 Start-ups". You will be joining a team of performance-driven individuals, backed by the most advanced technology the built world has ever seen. We are chartering a new course, Digital First, the Willow Way. Our 'Willow World' is fast-paced, nurturing and collaborative.
Summary of the role
As the lead engineer responsible for incident management, you will be responsible for working closely with the Willow Product and Engineering team to build robust frameworks and processes to ensure effective and timely responses to engineering incidents or outages. In addition, you bring experience as a hands-on technical leader who has the right problem-solving, customer-facing and leadership skills.
Continuous improvement, measuring and evaluating the effectiveness and making improvements whilst sharing your knowledge and leading this with the team will all be instrumental in the role. You will develop best in class solutions and share these with other team members. Strong problem solving, decision-making and troubleshooting skills will also be essential to then engage in technical discussions around the design and build-out of new features.
Skills & Experiences
This role can be performed in Sydney or remotely within the Australian east coast.
If you are eager to work in a fast-paced, high growth tech start-up based on collaboration and open communication, then Willow could be the place for you. We at Willow never give up, we work smart, we care about our fellow human beings, and we always put our best foot forward.
Willow is proudly diverse. We work to create an equitable and inclusive experience for candidates and employees, where people from different backgrounds have an opportunity to succeed. Join us in our mission to digitise the built world!
To find out more, visit the website: https://www.willowinc.com