Infrastructure Engineer - Network SME at Tyro

Operations, Full-time, 155 Clarence St, Sydney, NSW, 2000 sydney engineering full-time
Posted 29 days ago

Who we are

Launching in 2003, Tyro has grown to become Australia’s largest EFTPOS provider of all ADIs outside the big four banks. With over 475 staff, $20.1 billion in transactions in FY20, we’re much more than an EFTPOS provider – Tyro is an Australian bank and operates under the supervision of the Australian Prudential Regulation Authority (APRA). With 10 industry firsts to market, Tyro is a leader in credit, debit and EFTPOS card acquiring, Medicare and private health fund claiming and rebating services to Australian businesses. Find out how you can be a part of the Tyro journey today.

As an Infrastructure Engineer at Tyro, you will be responsible for designing, improving, and supporting Tyro's production infrastructure (compute, storage, and network). You will be the subject matter expert for everything networking and will be making an impact with your excellent knowledge of compute and storage technology as part of the infrastructure team, reporting to the Head of IT infrastructure.

What You'll Be Doing:

  • Be the subject matter expert and final point of escalation for Tyro's on premise networking (routing, switching, and firewalls) and load balancers (F5).
  • Lead the design, implementation, maintenance and regular patching of compute, storage, and network infrastructure in 24/7 production data centres.
  • Lead POCs on exciting new infrastructure technologies
  • Respond to and own system alerts, prioritising and resolving production incidents to restore service.
  • Constantly learn, deploy, and support new technologies (containers, service mesh, cloud migration, infrastructure automation, etc)
  • Take a rotating pager for after hours escalation (one week a month or less).
  • Be a technical and project leader on process and infrastructure improvements
  • About You:

  • You are a subject matter expert on routing and switching: BGP, OSPF, redistribution, vrf, tunneling
  • You are a subject matter expert on F5 load balancer technology 
  • You are a subject matter expert on Palo Alto and Checkpoint firewalls
  • You live and breathe Data Center technologies (cross connects installation, rack and stack, server maintenance)
  • You have experience automating tasks instead of manually managing systems (scripting: Powershell, python, bash, etc).
  • Nice to have:

  • Advanced Linux knowledge (RHCA or above) is highly regarded
  • Advanced VMware esxi knowledge is highly regarded
  • NSX knowledge is highly advantageous
  • Advanced storage technology knowledge (Netapp, pure storage, brocade FC) is highly advantegous
  • Expertise in time series monitoring software (influxdb, prometheus, grafana, telegraf, etc) and infrastructure monitoring software (PRTG, scrutinizer)
  • Why work for us

    We're not just like every other bank. Tyro has always been a tech company at heart, but fostering a diverse and inclusive environment, and a passion for continuous learning has always been one of the most important parts of our company's culture.

    🎥 Take a look here what it's like to work at Tyro

    Tyros are a highly collaborative mix of people. You will work closely with our awesome teams and individuals in engineering, product management, customer support, sales and other functions within the business. Everyone is committed to delivering great outcomes for our customers, and you will have the chance to change the face of banking for Australia businesses.

    Our almost 500 strong team of Tyros, just like our customers, are the lifeblood of our business. We go to great lengths to ensure a positive and enjoyable employee experience for all. We offer some amazing employee benefits such as a generous learning & development budget for training for professional and personal development, 16 weeks paid primary carers leave, 3 weeks paid secondary carers leave, annual team based volunteer day, novated leasing, and not to mention our multiple craft beer kegs (selection of beers carefully selected by our beer connoisseurs), wide selection of wine, variety of snacks and a ping pong table, selection of board and video games and an awesome rooftop area for socialising, all available to be enjoyed. 

    Privacy and Submitting your Application
    By proceeding to submit your application, you acknowledge that you have read and understood Tyro’s Privacy Policy ( and Privacy Statement & Consent for Job Applicants ( and consent to Tyro collecting, using, holding and disclosing your personal information in accordance with these policies.

    Tyro does not accept unsolicited agency CV’s.  Please do not forward resumes to the team if you are not one of our listed preferred recruitment partners. Tyro is not responsible for any fees related to unsolicited resumes.