Technical Business Analyst at Dubber

Technology, Brisbane, Queensland, Australia brisbane analytics
Posted a month ago

About Us

Dubber is a successful Aussie technology start-up, founded in 2011 by three friends who wanted to solve how expensive it was to record business conversations and make it easier to retrieve recording data. Fast forward to today, and Dubber is ASX listed, one of the fastest-growing SaaS companies globally, and the world leader in unified call recording and voice AI cloud offerings. Our headquarters are in Melbourne, with offices in Sydney and Brisbane, as well as in the UK and USA.

We believe the Dubber journey has just begun, and that this is a great time for you to join us. We’re in an exciting growth phase, and you have an opportunity to help us scale and mature the business, on a foundation of strong values and a clear strategy.

The Team

Dubber has experienced rapid growth over the past 12 months which has resulted in expansion of our software engineering team and with it this incredible opportunity has been created to align to our new delivery model. Reporting to the Engineering Team Lead you will be part of an autonomous team who own the end-to-end delivery of the product.

As the Business Analyst you will apply your analytical capabilities to solving problems, break up of work and support the broader Team in delivering solutions to solve customer and business problems.You will also support the Product Owner/Manager in maintaining and optimising the initiative and product backlog in line with business prioritisation. 

Dubber offers flexible working arrangements, in a positive, friendly, and fun atmosphere with the freedom and respect to challenge and improve our technology choices.

The Role 

Key focus areas and responsibilities of the role 

  • Act as a key interface between the team and various stakeholders, including but not limited to Product Managers, Business Stakeholders and executive teams
  • Capture detailed requirements from product managers and convert them into living documents
  • Investigative work to determine business requirements and specify effective business processes through improvements in systems, information management, practices, procedures, and organisational change
  • Prepare business cases which define potential benefits and the options to achieve them
  • Perform modelling and analysis to achieve business perspectives

Skills & Requirements

  • Core Agile experience & related user stories experience 
  • Strong at agile delivery - running workshops to break down epics into stories, working on mvp, acceptance criteria, teamwork
  • Proven experience working in a modern software engineering delivery environment
  • Stakeholder engagement and management experience
  • Excellent communication skills both verbal and written
  • Experience working in a complex environment
  • Risk assessment, planning and mitigation experience
  • Familiarity with AWS or other cloud platforms
  • Software or technical qualifications, highly desirable

About You

  • You are a critical thinker, who uses their initiative to overcome challenges 
  • You are adaptive and flexible in your approach to work, comfortable in an agile environment 
  • You think about the end user and experience throughout all stages your work
  • You work well independently, while contributing effectively to the wider team 
  • And most importantly you LOVE what you do!

Why should you join Dubber

Dubber offers a competitive salary and share options for everyone, which drives our ownership culture. We’re one of the fastest-growing SaaS companies in the world, which means there are always opportunities to learn, grow, and gain valuable experience.

With offices across the world, our people are part of a global team! Dubber has a hybrid working model so you can work from home and from our offices in Melbourne, Sydney or Brisbane.

Inclusion is important to us, and we’re committed to an environment in which everyone can thrive, and support each other to pursue our common goal: to unleash the potential in every conversation.

We like to keep things fun, so we run regular team events and celebrations that you can be part of whether you're working remotely or in the office. Check out our website to see why our team love being Dubsters.

Next Steps

We will be reviewing applications as they come in so don't wait to apply! Reach out to [email protected]  for a confidential chat or if you have any questions.

We are a 2022 Circle Back Initiative Employer – we commit to respond to every applicant.