Product Manager at Whispir

Product, Melbourne, Victoria, Australia melbourne product
Posted 6 days ago

About Us

It’s our mission to build a world that communicates more humanly. Since 2001, we’ve been delivering innovative and powerful communication solutions. Today, we’re a communication intelligence company applying powerful machine intelligence and carefully developed algorithms to deliver effective human engagement at scale even when we are not face to face — all guided by our values of Listening, Respect, Innovation, and Passion.

Our customers use Whispir to communicate across multiple channels from SMS to email, to dynamic landing pages, voice and more – all easily configured to meet their specific needs. All of our customers benefit from our low code – no code platform and powerful APIs. Our promise is to deliver a platform capable of achieving the world’s highest engagement rates.

What are we building and why it matters

The Whispir product team is building a communications intelligence platform. It's a way for customers to send messages via SMS, Email, and other channels that deliver the world's highest engagement rates and a distraction-free messaging platform at the same time. Where we focus is on the effectiveness and engagement of the messages we send. So when you create a message inside of Whispir, our goal is to help customers design messages that actually drive engagement. 

As we all know, the world is distracted by messages that most people don't want or don't need and our mission is to change the way the world communicates for the better and get organisations communicating like people. If you want to work on authentic, machine learning-focused products - Whispir is an amazing place to work.

About the position

The position will play a key role in the AI and Data team at Whispir. Working closely with the Head of AI and Data you will be owning and driving the data products including our Data Platform and ML/AI features, both externally and internally facing. You will also own and execute the team’s product roadmap, identifying key opportunities for the team. The role will connect the team to the Product Team and any other stakeholders within the organisation.

What do product managers do at Whispir?

Product Managers work in small, autonomous cross-functional teams and deliver 3 simple promises.

  1. Quality software that is desirable, viable, feasible to build, that solves real customer problems in production.
  2. They provide qualitative and quantitative data for each potential idea.
  3. And they actively complete the discovery roadmap, a formal track to ensure we are learning the right things to build.

Skills we look for:

Generally speaking, we hire product managers with good judgment, good people skills, and who exhibit the 5 key traits we look for - but knowing how to ship good software and being a good human to your peers are really the only skills that matter.

When we hire product managers, our interview format is designed to focus less on where you've worked and what you've done, and more about how you perform on practical exercises in the interview process. This means we are optimising for hiring the best person on the day, no matter who you are.

Traits we desire

Our interview format asks very specific questions that allow you to demonstrate the below traits. 

Are your ideas creative and demonstrate a good deal of lateral thinking?

Do you logically break down a problem and cover off-edge cases in a thoughtful manner. One way we use analytical skills in practice is to do firmi estimations to work out potential market sizes for certain ideas. 

Do your solutions support Whispir's Mission, Our vision for the future, and our short-term goals.

We are looking for candidates who can persuade a room and manage stakeholders effectively.

5. Curious

We are looking for product managers who can suspend judgement and be curious about customers, solutions, and problems.

Why We Think You Will Love Working at Whispir:

  • Totally flexible working hours because you know how to get the most out of your day
  • Birthday paid leave 
  • Volunteer and engage with community paid leave
  • 3 Additional Whispir Wellness days paid leave 
  • Ongoing monthly WFH allowance
  • Women of Whispir program to connect senior female leaders with women across the company to promote connection, networking, and mentoring opportunities

Whispir is an endorsed employer for all women; check out our benefits directly at WORK180: Whispir Benefits | WORK180 Endorsed Employer

We still want to hear from you, even if you don’t meet all of the above requirements. If you’re ready to change the way our world communicates, Apply Now!