Staff Product Designer at Brosa

Retail, Full-time, Melbourne, Victoria, Australia melbourne design product full-time
Description
Posted 24 days ago

Hello, we’re Brosa…

Have you ever landed on a website and it just feels like a breath of fresh air? Noise from the online world falls away as you focus on the task at hand. Traditional ecommerce websites aren’t always the best example of this, but herein lies the design challenge.

Brosa’s mission is to "Make it simple for Australians to create a home they love" and we pride ourselves on delivering fantastic customer experiences. We’re one of Australia’s fastest-growing consumer brands and proud to be making waves in the $14B home & living industry. Founded in Melbourne in 2014, Brosa is backed by Australia’s most prominent and successful Venture Capital funds, including Bailador and AirTree Ventures. We’re a team that’s thriving amid the global economic climate and recently closed a $4M round with strategic investors to help fuel future growth.


What will you get to do as a Staff Product Designer at Brosa?

There’s a variety of design questions we face each day, like: (1) How do we help people transition from a historically offline purchase journey to confidently evaluating and buying online? (2) How do we create a calm and simple shopping experience that’s also impactful for the business? (3) How do we help customers with interior design & decoration needs more broadly? (4) How do we create scalable tools for our Stylists in Studio? You’ll bring deep functional expertise to address these questions and more. Specifically, you will:

  • Define. Establish scalable and repeatable process to collect customer needs and convey narratives around opportunity, using known playbooks like Double Diamond
  • Partner. Drive product through the business with product management, engineering and cross-functional partners like merchandise and marketing
  • Iterate. Find scalable ways to test ideas (think ‘unmoderated research’) and less scalable methods like prototyping and guerilla testing
  • Mentor. Elevate the design thinking across the company and mentor team mates

We’re looking for a design leader to guide Product Design at Brosa. As the business scales, we need people that can define how we work as much as what we work on. As a senior member of our design team, you'll help recruit and mentor new teammates and work with stakeholders across functions, levels and geographies.

What you bring to the table

We don’t expect you to tick all the boxes, because we know the right person for the job will be able to learn what they need to succeed in their role. That’s why our recruitment team focuses on value-alignment when hiring. So don’t be afraid to apply if you don’t have a university degree, have recently switched careers, or even have career gaps - you’re welcome to apply regardless.

  • 7+ years experience with a track record of shipping impactful design
  • An ability to think in design systems, making experiences as scalable as they are elegant and delightful
  • A superpower with interaction or visual design, with enough strength across both to carry the team while we grow
  • Accustomed to designing for web & mobile web and the best practices that come with responsive design
  • Tried all manner of design process and can focus the team on what matters most at each stage of development
  • Significant experience with research methods and could comfortably moderate an ‘open card sorting exercise’, for example
  • Ideally, experience designing for the consumer space or otherwise great instincts
  • Ideally, effective prototyping skills that allow us to test with real people long before shipping, e.g. with Principle/ProtoPie
  • Ideally, an eye for motion that leads you to a deep personal pain when confronted with poor transitions or ‘flicker’
  • Ideally, experience with modern collaborative design tools like Figma
  • Ideally, a sense of what’s ‘easy and hard to build’, having worked alongside Engineers for a long time

What success looks like

The successful Staff Product Designer will bring stakeholders together to craft a vision & strategy then execute like crazy to make it happen. You’ll help the team take strides on foundational elements of seamless shopping with a framework eye toward the future and the layering on of rich experiences like expert design advice (leveraging virtual stylists and visual content), custom tooling (moodboarding, modular configuration) and cross-channel navigation (seamless hand-off between website and studio).

The team you’ll be working with

You will lead Product Design across shopping and operational teams at Brosa, focusing primarily on the consumer experience at www.brosa.com.au. This role will report to the Head of Product, Consumer (Nick Burton) and partner closely with Engineering Manager (John Meredith) and Product Manager (Yi Sun). Collectively, this group brings expertise from prominent tech companies like Uber, Thoughtworks & Wayfair.

What makes the Brosa team awesome…

Mission-Driven - Our team is made up of curious problem solvers who are all working together towards our mission - we’re in this together.

Innovative Founders - The founding members of Brosa have instilled an entrepreneurial spirit into every corner of the business. We’re encouraged to test and pursue our bold ideas.

Growth Mindset - We’re dedicated to learning as much as possible to reach our potential and position Brosa as a home and living industry leader.

Diversity - We pride ourselves on our diversity and believe this is key to our success because it enables us to develop new ways of working that drive innovation.

Customer Champions - At the core of everything we do, we are driven by a desire to deliver a fantastic experience that delights our customers

More Than a Job

16 Weeks Paid Parental Leave (including adoption) - Supporting parents is vital, which is why we're proud to offer 16 weeks of paid parental leave for both primary and secondary caregivers.

Flexible Working Arrangements - We trust you to get your work done and so we offer flexible working arrangements wherever possible to help you achieve a healthy work-life balance.

Remote Working Budget - If you work from home the majority of the time you’ll get a remote working budget to make sure your workspace enables you to do your best work.

Build Connections - We host regular celebrations and social events so you can connect with your team members.

Great Perks - You’ll enjoy a generous discount on Brosa products and paid leave on your Birthday.

Support - We believe supporting your mental health is fundamental, that is why we offer a weekly mindfulness practice and an Employee Assistance Program.

What is the interview process like at Brosa?

We've tailored our hiring process for each role's requirements because no two roles are alike, but you can always expect that we:

  • Provide prompt communication and helpful feedback
  • Spend time understanding what you need because we want to be a good fit for you too
  • Have recruiters and hiring managers that respect your time
  • Strive for a transparent and honest exchange

Diversity is key at Brosa

We believe that diversity is critical to our success and one of our greatest strengths. We will not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.