Payments Product Manager - In Store New Experiences at Tyro

Product, 155 Clarence St, Sydney, NSW sydney product
Posted 4 days ago

Why work for us

We're not just like every other bank. Tyro has always been a tech company at heart, but fostering a diverse and inclusive environment, and a passion for continuous learning has always been one of the most important parts of our company's culture.

Tyros are a highly collaborative mix of people. You will work closely with our awesome teams and individuals in engineering, product management, customer support, sales and other functions within the business. Our almost 500 strong team of Tyros, just like our customers, are the lifeblood of our business. We go to great lengths to ensure a positive and enjoyable employee experience for all. Everyone is committed to delivering great outcomes for our customers, and you will have the chance to change the face of banking for Australian businesses.

🎥 Take a look here what it's like to work at Tyro

As a Payments Product Manager you will responsible for expanding on Tyro’s core product offering by driving the delivery of new in store payment experiences for Tyro customers. This involves delivering new to market solutions where you will have a deep understanding of the customer needs (merchant and consumer) to formulate a strategic roadmap addressing how merchants will take payments both now and in the future. You will work with internal cross functional teams (engineers, product, sales, risk, and compliance) along with external teams (strategic partners) to influence and drive delivery of your strategic roadmap. You will be responsible in driving a new to market product and ensuring the commercialisation of the product.
Successful candidates will have the ability to think strategically and communicate problems statements and opportunities well. You will identify and prioritise complex deliverables, negotiate with stakeholders, have technical discussions with engineers, and run large meetings with technical and business leaders is critical for success. You will also have both strong soft and hard skills with the ability to self-drive and navigate through complex technical and people problems. Background in payments and/or merchant acquiring and/or POS is also preferred.

Key Accountabilities

  • Develop the product/product strategy in accordance with the Product Lifecycle management policy
  • Assess new opportunities for in-store acceptance
  • Deliver new to market offerings to ensure Tyro continues to meet changing needs of merchants and consumers
  • Develop a clear and concise strategic roadmap and articulate the problem statement, opportunity, market size,
  • Comfortably break down strategy to business requirements and to technical requirements for engineers to size and build, whilst partnering with business stakeholders to ensure “organisational readiness” before a feature/change is delivered
  • Gain support for your strategy and roadmap from stakeholders by ensuring the wider business understands the workings of the product and the benefits it delivers
  • Qualifications and Skills

  • 5-7+ years of relevant product management experience
  • Experience in managing payments product or products in a regulated environment
  • Experience brining new products into market and commercialising on solutions at the early stages of the product’s lifecycle
  • Strong business acumen with ability to navigate and make decisions even in the presence of imperfect information and processes
  • Drive commercially successful outcomes
  • Apply customer focused approach to decision making
  • Experience working and influencing both technical and non-technical stakeholders, understanding business outcomes whilst also being able to break into technical requirements 
  • Strong track record of balancing technical vs commercial decisions
  • Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and evaluate outcome
  • Culture and Perks
    We offer some amazing employee benefits such as a generous learning & development budget for training for professional and personal development, 16 weeks paid primary carers leave, 3 weeks paid secondary carers leave, annual team based volunteer day, novated leasing, and are looking forward to hopefully welcoming back our social events which includes multiple craft beer kegs (selection of beers carefully selected by our beer connoisseurs), wide selection of wine, variety of snacks and a ping pong table, selection of board and video games and an awesome rooftop area for socialising, all available to be enjoyed.

    Who we are
    Launching in 2003, Tyro has grown to become Australia’s largest EFTPOS provider of all ADIs outside the big four banks. With over 475 staff, $20.1 billion in transactions in FY20, we’re much more than an EFTPOS provider – Tyro is an Australian bank and operates under the supervision of the Australian Prudential Regulation Authority (APRA). With 10 industry firsts to market, Tyro is a leader in credit, debit and EFTPOS card acquiring, Medicare and private health fund claiming and rebating services to Australian businesses. Find out how you can be a part of the Tyro journey today.

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