GTM Operations Lead at Immutable

GTM Operations, Full-time, Australia remote full-time
Posted a month ago

A bit about the role:

Immutable is the fastest company to reach unicorn status in Australia. We are the market leader in scaling blockchain technology and blockchain gaming. We have massive global expansion plans and are now looking for two GTM Operations Leads to join the team, one to support Business Development and one for Partner Success.

As a core part of the GTM Operations team at Immutable, this new role will be responsible for defining and building a world-class set of strategies and processes for our Business Development and Partner Success functions. GTM Operations is responsible for the strategy, process, systems, technology and insights that amplify excellent customer outcomes and Immutable adoption.

We are looking for a strategic thinker who can build a clear vision of the problems our internal teams, customers and end-users face, and translate this into reality through prioritisation, analytics, process creation, communication and change management.

You will have the opportunity to:

  • Develop the Business Development/Partner Success strategy in collaboration with commercial leadership by analysing business performance, revenue and growth
  • Work closely with commercial leaders to identify, define, build and codify the core processes for Business Development, including segmentation & customer mapping, qualification rules & process, account allocation, pipeline management
  • Work closely with commercial leaders to identify, define, build and codify the core processes for Partner Success, including account planning frameworks, revenue forecasting, target setting, and developing best-practice launch playbooks
  • Ensure all sellers have a clear line of sight to ROI on deals they make by driving the seller motion, and establishing deal desk processes
  • Design the frameworks to make informed decisions on pricing, and other areas that drive deal velocity
  • Upgrade governance processes to ensure accountability and visibility across the team
  • Partner with cross-functional teams to bring to life new initiatives that scale the business, drive sales performance, and deliver value for customers
  • We would love you to have:

  • 4+ years  of experience in Commercial Operations, Revenue Operations, Sales Strategy, or B2B Ops in a high-growth environment
  • Demonstrated efficiency in tackling complex analytical problems, and distilling information
  • Strong strategic thinking and problem-solving skill set
  • Can see around corners to identify roadblocks ahead, and solve for them
  • Balanced leadership style, a high level of intellectual agility and capacity for original thoughts, and the ability to set a clear vision. Strong executive-level communications skills
  • A demonstrated ability to look at problems creatively and deliver exceptional results to the most complex problems
  • Strong analytical skills. Comfortable interpreting data, deriving actionable insights and using them to inform strategic direction
  • Sophisticated understanding of sales strategy, commercial operations, pricing or customer success
  • Expert level experience in utilising CRM and other sales technologies with you
  • Some extra skills that would be awesome:

  • Proven track record with sales systems, deal desk/investment committee, and financial modelling/planning
  • History as part of, or alignment with a Business
  • Some things we can offer you:

  • Competitive Salary and Employee Stock Options: Everyone in our team contributes to the success of our game-changing products, which is why we share all our wins company-wide. As we continue to succeed, stock options and a competitive salary mean you get to enjoy the upside!
  • Flexible working life and $750 WFH set up allowance: Work-life balance is important. Whether you want to work from home or come to our new, shiny, Sydney office the choice is yours. To help you get comfortable working from home we’ll assist with a $750 contribution
  • Paid Parental Leave: We celebrate our growing Immutable family!
  • Employee Assistance Program: A 24/7 service that includes unlimited counselling for you and your family
  • EOY and Birthday Leave: You can enjoy 2 additional paid annual leave days at EOY and a paid day off for your birthday
  • Internet and Phone Allowance: $900 annually to put towards your mobile and internet expenses
  • Learning and Development: We are dedicated to your professional development. You’ll get access to thousands of online learning courses via Go1, Udemy and Naspers. Immutable will also contribute between $1500-$2000 annually for you to invest in your continued education
  • Wellness Benefits: Work-life balance and your wellbeing are important to us. We will contribute $1200 annually to put towards anything that contributes to your mental or physical wellbeing
  • Diversity and Inclusion: We are committed to building a diverse and inclusive community for everyone. We’ve joined the Project F initiative aimed at removing the systemic barriers to achieving gender-balanced technology teams
  • Personal perks: Perkbox benefits including premium access to Aura, Calm, an online fitness portal and discounts at major retailers
  • Ideal office location: On-top of the Apple store on King Street, Sydney, CBD
  • Social events: Fun and regular company events to relax and connect with teammates in your local region
  • A bit about us:

    Unique blockchain assets (“NFTs”) have grown in popularity rapidly over the past few months. These unique assets allow people to own anything from in-game items, to digital art, to music, and financial instruments. 

    However, they are highly illiquid: transactions take minutes or hours to confirm, and Ethereum can process fewer than 5 NFTs per second for the whole world combined. To solve this problem for ourselves and for others, we have built Immutable X, a next-generation protocol for trading blockchain assets with instant trade confirmation, massive scalability, and no gas fees without compromising user custody. 

    The goal of Immutable X is to help developers and businesses scale their asset-creation by using our protocol for creating and trading these unique assets. Our current portfolio includes brands like TikTok, GameStop, Kongregate, Habbo, Playco, Illuvium, Ember Sword, Planet Quest, Gods Unchained, Guild of Guardians, and many more.

    Additional Information:

    Immutable is committed to building and fostering an inclusive, diverse workplace. We believe in incorporating everyone’s perspectives and experiences as this has been a significant driver in our success so far.

    For this reason, we strongly encourage candidates of all backgrounds to get in touch. Even if you don’t meet all the requirements of a job listing, do yourself (and us) a favour by still applying! It’s highly likely you’ll bring something to the workplace that we haven’t thought of yet, and we would love to hear from you.

    We are a 2022 Circle Back Initiative Employer – we commit to respond to every applicant.