Product Designer at Zip Co

Product Design, Permanent, Sydney sydney design product
Posted 19 days ago

We are Zip, a rapidly expanding global fintech headquartered out of Sydney, Australia with a growing presence focused in the US and UK markets.

We're here to simplify how the world pays for what they need by connecting merchants with consumers and offering them fair and seamless payment solutions, everywhere. We’re also the brains behind Pocketbook, which helps almost a million Aussies take control of their money and improve their financial wellbeing.

Our values are at the heart of everything we do. They form our Mamba mentality - how we’re better than yesterday, and are used to create game-changing experiences for our customers and our people.

The role
This role sits within the Zip Business team, which has been created to empower small businesses to leverage the flexible payment experience Zip offers everywhere. The Zip Business team is a relatively new team, and functions like a start-up within a startup. Like the rest of Zip, it’s exceptionally fast-paced, but with the advantage of being small and nimble

As a Product Designer in our Zip Business team, you will be pivotal in supporting feature releases, managing existing products in-market, and developing a consistent ‘look and feel’ aligned to Zip consumer offerings. You're somebody who has an eye towards the future and one foot in the present to deliver world class designs and innovate upon existing products seamlessly. You'll utilize your full range of product design, interaction design, and visual design skills, and own the design across key parts of our customer journey. 

You will

  • Take broad, conceptual ideas and turn them into products useful and valuable for our millions of users
  • Design flows and experiences that are simple, elegant, and delightful
  • Contribute to high-level strategic decisions with the rest of the product team
  • Partner with PMs, engineers and researchers to oversee the user experience of a product, from conception to launch
  • Give and solicit feedback from other designers to continually raise our bar for quality
  • Design for various groups of people (international audiences, multi-language localization, accessibility for people with disabilities, etc.)
  • Run user-interviews and synthesising results into actionable insights 
  • Contribute to the continual growth of our design system
  • Your skills

  • 3+ years working in interaction, product, or communication design
  • A curiosity for uncovering the true “why” of a problem
  • Experience running lightweight, lean design experiments
  • Ability to turn insights into thoughtful narratives
  • Proven track record in driving end-to-end aspects of the design research lifecycle
  • Experience working with and contributing to large-scale design systems 
  • Bonus points for

  • Experience designing for b-b products
  • Experience within the lending or SMB space
  • We’re looking for someone who always finds new boundaries to cross - a future Zipster who will obsess over excellence and make constant improvements for our customers. We’ve removed the red tape here to get things done quickly, so if you see a problem, own the solution. You've gotta hustle at Zip!

    If you only meet some of the requirements for this role, that's okay. We value a diverse range of backgrounds and ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you.

    We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else.

    Benefits @ Zip

    -  Flexible working culture
    -  Share incentive programs
    -  Generous paid parental leave
    -  Birthday and wellness leave
    -  Epic offices with a casual dress code
    -  Fun team with high-growth hustle
    -  Free breakfast and weekly lunches
    -  Heaps of social events

    Join us on our mission to be the first payment choice, everywhere and every day.