Analytics Engineer at Shippit

Business Operations, Full-time, Sydney sydney engineering analytics full-time
Description
Posted 23 days ago

Shippit is a powerful technology engine that is revolutionising how the world sends anything, to anyone, located anywhere. Logistics infrastructure is a sophisticated beast, and we’re not only improving the experience for everyone involved, we’re impacting the planet in a positive manner. Our deliveries are already 100% Carbon Neutral. While Australian founded, we’re truly global in our approach and have the benefit of being a free moving startup yet with the security of impacting a growing industry that needs some love and attention.

Shippit’s data, analytics, and business systems are the foundation for its growth. This team is responsible for all systems that primarily affect internal stakeholders and the way they conduct business, including Salesforce, Netsuite, and Zendesk, and how these systems interact with the Shippit platform. The team is also responsible for operationalising data and analytics across Shippit, maintaining and improving on Shippit’s analytics stack, which consists of Fivetran, Snowflake, dbt and Looker.

 PURPOSE OF THE ROLE

The Analytics Engineer is focused on ensuring data is transformed and fit for consumption across the business. The main purpose of this role is to transform data from a variety of sources, including the Shippit app, internal business systems (such as Zendesk, Salesforce, Netsuite) and external sources of information (such as map layers). This data must be in a form that is easily analysed by others throughout the business. Transformations must be documented, version-controlled, and deployed with attention to CI/CD principles as well as usability. In addition, the Analytics Engineer must ensure that transformations accurately reflect business logic and requirements, working to synchronise definitions used in other parts of the Shippit ecosystem with the data warehouse.

This person must thrive in a rapidly evolving environment, have a deep interest in technology and SAAS, and have a strong interest in new and different ways of performing analysis and process engineering. Curiosity and tenacity are key to this role.

ROLE RESPONSIBILITIES

  • Custodian of dbt and the analytics warehouse, taking ownership of transformations and turning raw data into actionable information for teams across the business
  • Work closely with the Analytics Lead to improve the state of the analytics warehouse, build data marts and fact tables to improve speed to insights
  • Interface with the Head of Data Platform to evolve data instrumentation for analytics, and keep abreast of new changes to the Shippit platform that would affect downstream data products
  • Execute on definitions on data across the business and engineering practices for data instrumentation
  • Continually consider and leverage additional dataset sources to improve the quality of findings and insights
  • Document processes on data transformation from source to destination
  • Work closely with the Business Systems and Data Manager to advise on best practices for capturing inputs from business systems such as Salesforce, Netsuite and Zendesk to build downstream data products
  • Assist in translating big picture goals into day to day accountability for the sales organisation and collaboration with cross-functional partners (e.g., Finance, Marketing, Product, Operations)
  • Partner with teams across the business to understand what insights would be useful, and in collaboration with the Analytics team, plot a course of action to obtain those insights
  • POSITION REQUIREMENTS

  • 5+ years experience working with data platforms and tooling
  • Expert-level SQL knowledge
  • Competency in data transformation with dbt or Airflow
  • Work with the modern analytics stack and demonstrated experience in analytics development utilising the ELT paradigm
  • Ability to work in a collaborative team environment with strong communication and influencing skills
  • Thrive under pressure whilst able to prioritise competing tasks  
  • Proven track record of consistent goal attainment with the ability to drive action and tangible change
  • We’re on a mission that needs the right humans to help make ship happen!

    Our core values haven’t changed since launch, and we adopt and celebrate these values in our day-to-day. We love to push the envelope to break though old norms, make good sh*t taking passion and pride in our work, have a laugh through the good and challenging times and, we are good humans - we have heart and want to improve the world we live in whilst having fun along the way.

    We’re a phenomenal place to work, and we can back that up. Shippit’s been ranked as #8 in Linkedin’s Hottest Startups to work at in 2020. We have a high-performance culture, everyone can make a difference, together we make great ship happen.

    We have an overriding focus on wellness and are committed advocates for mental health awareness and gender pay equality & we’re committed to supporting and nurturing our team with perks like flexible work arrangements, parental leave and so much more!

    “We are a 2021 Circle Back Initiative Employer – we commit to responding to every applicant”