Product Manager, Marketplace at Employment Hero

Information Technology and Services, Product Management, Full-time, Remote, Australia remote product full-time
Posted a month ago

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. 

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

What might your days look like 

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide. 

As our Product Manager, Marketplace, you will be an integral part of our Swag product team consisting of Designers, Engineers and Product experts and spearhead the delivery of our Marketplace products and features with Swag by Employment Hero and our Embedded Super products.

Employment Hero’s Swag Superapp is revolutionising how people find and manage work, get paid, spend and save with integrated benefits, rewards, perks and financial wellbeing solutions to help make the most of work and everyday essentials. As the designated product manager, you'll lead our Swag Benefits and Embedded Super product families to execute the product roadmap and deliver clear results for our users.

As our Product Manager, you’ll be:

Product Management & Delivery

    • Responsible for the delivery of the product vision and its success, monitoring and adapting the product vision and roadmap
    • Drive the product discovery for features and initiatives on the roadmap
    • Translate the product vision and roadmap through to delivery, operation and continuous improvement

Backlog Management

    • Apply a strategic mindset to user story prioritisation and delivery, continually maintaining a prioritised backlog of user stories
    • Balance business goals, stakeholder expectations and customer desirability with what can feasibly be delivered (technically and within available time and budget)

Collaboration and Team Management

    • Collaborate with designers and product leadership team to plan, undertake and input results of testing and performance measurement into future release and roadmap planning
    • Collaborate with our Product Designers to ensure we deliver best-in-class designs, and create appropriate user stories and acceptance tests
    • Collaborate with Technical Architects and Developers to ensure the product vision and designed solutions are feasible and viable
    • Work with cross-functional teams to develop launch collateral with the aim of educating and sharing Product’s vision with customers and prospects alike
    • Manage the underlying squads within your product families and ensure that they are laser focused on achieving business objectives


    • Concisely explain ideas, issues or project status to key stakeholders and the wider organisation at an appropriate level of business or technical detail
    • Ensure product requirements are gathered accurately and are communicated transparently to the product squad

What will you bring 

    • Relevant work experience in product ownership or management 
    • Proven success working with development teams using agile (Scrum preferred)
    • Able to write well-defined specifications to clearly communicate expected product outcomes
    • Track record of being able to critically analyse data samples (both qualitative and quantitative) and produce sensible insights to fuel product initiatives
    • Able to challenge expectations and question the status quo on a day-to-day basis
    • Hungry, creative, enthusiastic, and data-driven with a diverse skill set 
    • Experience validating ideas and generating user feedback through different customer research methodologies
    • Proven commercial acumen with the ability to build financial models and execute on business drivers
    • For bonus points (this isn’t a requirement!) - you’ve worked in SaaS, Super Fund or FinTech business

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

Life at Employment Hero 

Remote-first principles

At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations. 

We also recognise the value of face-to-face connection, and organise local and global gatherings throughout the year to celebrate our wins and make meaningful connections with our colleagues.

Work your way

Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.

We’ve got your back

Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 900+ heroes globally, team support and collaboration is at your fingertips.

But don’t just take it from us, here’s a quote from one of our AU heroes: 

“Working for a company that has purpose and meaning is felt throughout the entire business. No one turns up to work just to get paid - we turn up to work because we care and take pride in what we do, but we also know how to create balance and flexibility in the important things in our life, such as family, friends and leading a lifestyle consistent with our values.”

Plus you’ll get to enjoy a number of great perks, including: 

  • Remote-first and flexible working arrangements
  • A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We’ve got you covered!)
  • We set you up for success with the latest and greatest hardware, tools and tech
  • Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
  • Reward and recognition programs - because great work should be recognised and rewarded
    • Including Lightning Award for delivering quality work at speed and Values Champion Awards
  • Swag app cashback offers and discounts on hundreds of your favourite brands and products
  • Self, health, wealth and happiness programs
  • Social events and team celebrations
  • Employee Share Option Program: be an owner of Employment Hero
  • Annual Global Gathering to get to know your global colleagues - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024

We also recognise that the same recruitment process doesn’t fit all, so should you require any accommodations or adjustments, simply let us know.

Are we a match? 

If successful you will receive an email from our recruitment team to set up a time to discuss your experience and motivations in more detail. 

Not exactly the right fit for you?

  • If you’re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities. 
  • Know someone who would be a great fit? Feel free to share the role with your network!

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.