Senior Researcher (People Insights) at Atlassian

Customer Experience, Full Time, Sydney, Australia sydney full-time
Description
Posted 8 days ago

Atlassian can hire people in any country where we have a legal entity, assuming candidates have eligible working rights and a sufficient timezone overlap with their team. As our offices re-open, Atlassians can choose to work remotely or return to an office, unless it’s necessary for the role to be performed in the office. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

With a sufficient timezone overlap with the team, we’re able to hire eligible candidates for this role from any location in Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team further.

Do you live and breathe research, love working with others, and thrive on applying insights to optimise the experience of employees and their teams? Atlassian is searching for a Senior Researcher to join our growing research team within our People Insights business unit. The successful candidate has the opportunity to make impact on a huge scale, partnering closely with our global People team to drive survey program design, implementation, analysis and reporting for our Atlassian-wide engagement and wellbeing initiative.

We have more than 10M users all around the world—and teams (massive and small) depend on our software to do their work. Organisations like NASA, Twitter, and LinkedIn use Atlassian products everyday; our Research & Service Experience team is at the heart of helping uncover what makes these teams - and our own teams - work well together.

As a Senior Researcher at Atlassian, you will:

  • Bring deep experience in evidence-based employee engagement and wellbeing programs to our growing People Insights team within Atlassian’s Research & Service Experience group. This includes both subject matter expertise in the employee experience along with strong quantitative analysis skills.
  • Drive the experimental design of the survey program, its implementation, analysis (including advanced statistical analyses), and reporting for Atlassian’s key employee engagement initiative.
  • Advise on and guide the development of associated behaviour change offerings at the individual, team, and organisation level.
  • Partner with global teammates, leaders, the People team, and other stakeholders across the organisation to continue to understand current and emerging engagement challenges.
  • Meaningfully interpret data relative to business objectives and communicate analyses and insights through concise, credible communications for both technical and non-technical audiences.
  • Proactively identify and prioritise opportunities for employee engagement, wellbeing, and related research, driving the team’s ongoing research roadmap.
  • Prioritise ethical practices in the management, analysis and reporting of employee-related data, including the communication of sensitive insights to executives and leaders.
  • Experience engaging different stakeholders and conducting focus groups.
  • Highly desirable:

  • Experience with Qualitative research (e.g. conducting focus groups, theme analyses etc.)
  • Experience with Qualtrics, or other related Employee Experience/ Engagement software.
  • On day one, we expect you to have:

  • Background in Organisational Psychology, Organisational Development, or HR/ Business Analytics or 4+ years applied experience working as a subject matter expert within an organisation and/ or consulting to organisations. We expect to hear stories of how your research influenced People insights programs and evidence-based behaviour change within organisations.
  • Experience designing, implementing, analysing, and evaluating employee engagement and other lifecycle survey programs. Related, experience designing, implementing, analysing and evaluating intervention strategies (eg coaching) in support of employee engagement and wellbeing initiatives.
  • Knowledge of advanced statistics, with an ability to identify and conduct analyses using multiple sources of organisational data to provide accurate, thoughtful actionable insights for optimising engagement and team effectiveness. Specifically, expertise in statistical analysis techniques such as regression, longitudinal analysis, factor analysis, clustering, hierarchical linear modelling.
  • Experience communicating research insights and recommendations to executives, HR, and functional leaders to inform and drive action.
  • Strong presentation skills, particularly when explaining data and connecting it to potential actions.
  • Experience using statistical packages such as R, Q/ DisplayR or SPSS.
  • More about the opportunity
    Our People & Teams research team designs and implements evidence-based programs aimed at transforming the Atlassian workforce. Whilst this role focuses on our employee engagement initiative, the team also conducts other research on team effectiveness. This allows the team to help shape thought leadership in this space whilst also informing our own product and service offerings.
     
    More about the team
    You will be joining a team that is trusted and respected for its research quality and impact. We are known for our ability to partner with and influence key stakeholders, design and implement the right research designs and analysis, and provide insights that can easily be understood and used by the business. Situated within our Research & Service Experience team, the People & Teams team has access to a broad range of research expertise and knowledge.


    More about our benefits

    Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

    More about Atlassian

    Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

    Additional Information

    We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

    Atlassian is committed to providing reasonable accommodations to all individuals participating in the application and interview process, and while performing job functions. Please note that you will have the opportunity to request accommodations at each stage of the assessment process. To request accommodations before scheduling an interview, please reach out to [email protected] and someone will follow up shortly.

    All your information will be kept confidential according to EEO guidelines.

    If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you.

    Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.