UX Design Coach at Employment Hero

Information Technology and Services, Product Management, Full-time, Remote, Sydney, New South Wales, Australia sydney remote design product full-time
Posted 10 days ago

Employment Hero is one of Australia's fastest-growing tech companies. Our world-class software is the easiest way for small to medium-sized businesses to manage HR, payroll, employee engagement, and benefits. Having expanded globally in late 2020 we will continue to grow rapidly in 2021 and beyond.

We believe in distributed employment and take a ‘Remote First' approach with our team. We don't mind if you live in Broome, Bendigo or Bondi, if you've got the skills for the role and the passion for our mission then we want to hear from you.

As a UX coach, you'll act as an internal consultant for our Product teams, coaching them on how to create intuitive design solutions. You'll have experience in the end-to-end UX process, including executing hi-fi designs and prototypes.

Reporting to our Head of UX, you'll have access to ongoing professional development and will have the opportunity to choose between several clear career pathways.

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.


  • Coach the Product teams to design and build elegant solutions
  • Help our Product teams to empathise with customer and design flows, creating great processes for a seamless UX
  • When a complex problem comes around, gets hands on and solve it with the team
  • Shape our product roadmap through customer insights and exceptional design


  • You're a passionate UX designer who understands the end-to-end process
  • You are a skilled designer and can be hands-on with this when required
  • You have a customer-focused approach and can help others to empathise with user needs
  • You have a passion for coaching and mentoring, and can work flexibly across multiple teams to improve the UXYou're adaptive; you can change your communication style to suit team members with varying UX expertise, and you can tailor your UX methodology to match the project at hand
  • You're confident using a range of design tools such as Figma and Sketch


  • Self, health, wealth and happiness programs
  • Work from home available
  • Remote-first and flexible working arrangements (work from home available)
  • Our Sydney office is dog friendly and remains open for team meetings, collaboration days and those who need a day away from their home office (we are a COVID-safe workspace for those who choose to use it!)
  • A generous budget to spend on setting up your home office (if you need a desk, chair, screen? You name it!)
  • We set you up for success with the latest and greatest hardware, tools and tech
  • Continuing education / post-graduate assistance program
  • Virtual yoga classes
  • Weekly virtual happy-hour and social events to get to know your new colleagues
  • Quarterly & yearly team celebrations
  • Access to the EH Employee Benefits Program and Hero Rewards Shop, of course!

Why Join Employment Hero?

* LinkedIn Top 25 Startups 2021, ranked #2 in Australia

* The Australian Top 100 Innovators List 2021

* Raised $140M Series E round led by Insight Partners July 2021

* Raised $45M Series D round led by Seek 2021

* Deloitte Technology Fast 50 2020, ranked #42 in Australia

* LinkedIn Top 10 Startups 2020

* Raised $22M Series C Round led by Seek July 2019

* Raised $8 mill series B round led by Seek and OneVentures

* Deloitte Technology Fast 50 2019, ranked #20 in Australia

* GetApp Category Leader Q1 2019

* Deloitte Technology Fast 50 2018, ranked #12 in Australia

* HRD Gold Medalist - Human Capital Management Systems 2018

* HRD Gold Medalist - Rewards and Recognition Service Provider 2018

* HRD Rewards and Recognition Employer of Choice 2018

* LinkedIn Top 25 Startups 2018

* EY Entrepreneur of the Year National Finalist 2018

* Dynamic Business Top 10 Entrepreneurs, our CEO Ben Thompson ranked #2

* BRW Most Innovative Companies 2015

* Anthill Smart 100 List 2015

* Startup Daily Top 50 Emerging Leaders 2015

* HRD Employer of Choice Award 2015

* Aon Hewitt Best Employers 2013