HR Education Manager at Employment Hero

Information Technology and Services, Education, Full-time, Sydney, New South Wales, Australia sydney full-time
Description
Posted 1 months ago

**EVENING SHIFT TO BEGIN WITH TO HELP CLIENTS IN DIFFERENT TIME ZONES**

Employment Hero is one of the fastest-growing Australian tech SaaS start-ups, and we are on a mission to make employment easier and more rewarding for everyone. We're the market leader in our space and we're entering an exciting period of growth...

We're looking for driven and well-organised HR specialists to join our Implementations team. Day-to-day you'll be an influencer, presenter and trainer for all things HR. Your number one focus is to ensure that Employment Hero customers, partners and internal stakeholders have the knowledge and skills they need, to proficiently operate and administer our HR software, including ensuring they have excellent learning experiences and as a result - they're highly satisfied with Employment Hero products.

If you are a problem solver, enjoy training other people, are an HR expert and want to help shape our software, then we want to hear from you. This is an exciting opportunity to join a brand new team where you can have an impact on the strategy and really make the role your own! You will work closely with our Implementation Project Managers, our product team and the support team, with the opportunity to learn and grow within our start-up culture.

This role has the option to support remote working.

Responsibilities:

  • Design, develop and deliver workshop content to multiple clients on HR implementations based on HR best practice
  • Be an influencer, presenter, trainer, problem solver for all things HR!
  • Design the customer experience for various customer segments to successfully implement the EH product
  • Monitor HR industry trends and coordinate with internal teams to influence and test new product features
  • Respond to customer queries and provide technical support during the implementation process.
  • Contribute to continuous improvement strategies on the way we implement clients
  • Documentation of content to support system implementation

Skills and experience:

  • 3-5 years HR experience.
  • HRIS Implementation experience is highly desirable.
  • Problem solver and easily adapts to changing priorities.
  • Desirable but not essential, experience delivering webinars.
  • An interest or passion for wanting to educate or train others.

Benefits

  • Self, health, wealth, happiness programs
  • Friday drinks in our fancy in-office bar
  • Flexible working arrangements
  • Continuing education / post-graduate assistance program
  • Personal training, yoga classes
  • Daily office breakfast and fresh fruit
  • Quarterly & yearly team celebrations
  • EH Employee Benefits Program